Bratsiakos Panagiotis
Antwerp
Overview
12
12
years of professional experience
1
1
Certification
Work History
Responsible for the organization of agricultural production
Family business
01.2012 - Current
- Organization of olives, management of agricultural capital, handling of agricultural machinery
Customer service and customer support department
Teleperformance Greece
02.2018 - 10.2020
- Improved customer satisfaction by providing timely and efficient service support for technical issues.
Executive Assistant and Administrative Assistant
Smart4All International
01.2022 - 04.2024
- Handled confidential and sensitive information with discretion and tact.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
sales assistant, customer communication and management
KARPEA Α.Ε. PREMIUM QUALITY FOODS
05.2021 - 12.2021
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
Provision of service and customer service at pan-European and global conferences
Megaron Athens music concert hall & Intercatering
01.2018 - 01.2019
Education
Bachelor - Political Science and International Relations
University of Peloponnisos
AthensMaster - Farm Business Management
Agricultural University of Athens
Skills
- Adaptability
- Analytical Thinking
- Attention to Detail
- Communication
- Decision Making
- Detail-Oriented
- Leadership
- Organizational Skills
- Research
- Strong Sense of Integrity
- Team Player
- Time Management
- Supporter of social solidarity
- Grouping and working ability in groups
- Communication skills
- Consequence and responsibility in taking up work
- Familiarity with technology
- Highly organizational as coordinator of farm capital
- Good perception in organizing and managing a team
- Ability to adapt to any circumstances
- Social sensitivity
- MS Office (Word, Excel, PowerPoint)
- Google Suite Applications
- Software knowledge Office (Word, PowerPoint, Excel)
Certification
- Bachelor, Political Science and International Relations, University of Peloponnisos, Korinthos
- Master, Farm Business Management, Agricultural University of Athens, Athens
Accomplishments
Cultural Association of Strefi "to Kastro", secretary
Languages
Greek
English
Personal Information
Driving License: car, License to drive and operate an agricultural tractor (Type A)
Timeline
Executive Assistant and Administrative Assistant
Smart4All International
01.2022 - 04.2024
sales assistant, customer communication and management
KARPEA Α.Ε. PREMIUM QUALITY FOODS
05.2021 - 12.2021
Customer service and customer support department
Teleperformance Greece
02.2018 - 10.2020
Provision of service and customer service at pan-European and global conferences
Megaron Athens music concert hall & Intercatering
01.2018 - 01.2019
Responsible for the organization of agricultural production
Family business
01.2012 - Current
Bachelor - Political Science and International Relations
University of Peloponnisos
Master - Farm Business Management
Agricultural University of Athens
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