Bernadett Galambos-Kiss
Brussels
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Providing excellent customer support.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Inovyn
Brussels
09.2021 - Current
- Answer customer inquiries related to deliveries/products
- Handling customer complaint
- Invoicing and rebates
- Working with planners, sales and technicians
- Backup for colleagues during holiday
- Provide small tracings to newcomer
- Supply chain
Source to Pay Senior Accountant L2
Tata Consultancy Services
Budapest
04.2019 - 08.2021
- Maintain customer master data
- Financial approval during customer creation
- Knowledge transfer in Magdeburg (Sandoz)
- Create new job aids for the company
Order Entry Clerk
ABB
Budapest
05.2018 - 03.2019
- SAP knowledge
German (English, Hungarian) Speaking First Line Analyst
Computacenter Services Kft. (GE account)
12.2016 - 05.2018
- Providing IT related technical support
- Troubleshooting,
- Administration,
- Cooperate as a team (10-12 people) member
Education
SZTE-FTMA Translator and Interpreter MA - Specialisation in Translation
01.2016
SZTE-BTK German Studies BA - Specialisation in Translation and Interpreting
01.2014
Advanced German Economics Training -
SZTE-JGYPK Andragogy BA - Specialisation in Regional and Cultural Event Planner
Skills
- Team player
- Call Center Operations
- Problem-Solving Abilities
- Order Fulfillment
- SAP knowledge
- Invoicing
Affiliations
- Hiking
- Cultural events
Languages
Hungarian
First Language
German
Advanced (C1)
C1
English
Upper Intermediate (B2)
B2
Timeline
Customer Service Representative
Inovyn
09.2021 - Current
Source to Pay Senior Accountant L2
Tata Consultancy Services
04.2019 - 08.2021
Order Entry Clerk
ABB
05.2018 - 03.2019
German (English, Hungarian) Speaking First Line Analyst
Computacenter Services Kft. (GE account)
12.2016 - 05.2018
SZTE-FTMA Translator and Interpreter MA - Specialisation in Translation
SZTE-BTK German Studies BA - Specialisation in Translation and Interpreting
Advanced German Economics Training -
SZTE-JGYPK Andragogy BA - Specialisation in Regional and Cultural Event Planner
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