Benoît Colinet

- Led strategic transformation and change management initiatives within the financial services industry, driving projects end-to-end from diagnosis through implementation

- Drove human-centered transformation initiatives

- Designed customer journeys that embody the company's strategic vision, translating customer insights into concrete experience improvements

- Facilitated ideation workshops with clients, external parties involved in the journey and business stakeholders

- Facilitated multi-stakeholder workshops involving business teams, middle management and C-level executives to identify needs, co-create innovative solutions and support their implementation

- Strong track record as a translator between strategy and execution

- Developed and implemented a comprehensive change management strategy including the set up of a champion community, video and on-site training modules and internal communications across the whole company

- Delivered a range of projects related to operational process improvements, application market assessments, product launches and other strategic initiatives