Basma Fadili
Summary
Dynamic operations leader and project manager with a proven track record at various renowned companies such as Uber, Gorillas or Maison Pierre Marcolini, specializing in operational excellence. Expert in driving process improvements and logistics management, achieving significant operational advancements.Skilled in analytical thinking and budgeting, consistently delivering above-target results through strategic planning and team collaboration.
Overview
8
8
years of professional experience
Work History
Head of Operations
Maison Pierre Marcolini
Brussels
03.2024 - Current
- Developed, implemented, and enforced operational policies and procedures.
- Monitored performance metrics to identify areas of improvement in operational efficiency.
- Managed allocation of team responsibilities.
- Identified potential risks associated with operations activities and developed mitigation strategies.
- Coordinated and managed operations activities to ensure all processes ran smoothly.
Senior Strategic Projects Manager Supply Chain and Operations
Efarmz
Brussels
08.2022 - 01.2024
- Directed and executed digital transformation strategies at eFarmz to meet pre-defined objectives.
- Implemented strategies enhancing operational efficiency within eFarmz.
- Collaborated with the CEO to shape and execute strategic plans aimed at expanding eFarmz's market share.
- Manage the Delivery Operations team
Head of Operations
Gorillas Belgium
Brussels
07.2021 - 08.2022
- Supervised planning and forecasting for both warehouse operations and rider activities.
- Provided local teams with resources, including detailed forecasts and structured processes, to meet objectives.
- Aligned strategies across markets to drive consistency in operations.
- Provided leadership, mentorship, and guidance to team members in order to foster a collaborative work environment.
Expansion Manager
The Park Playground
Antwerp
10.2020 - 07.2021
- Developed and implemented strategies for expanding the business into new markets.
- Evaluated locations based on strategic importance and financial feasibility.
- Secured favorable rental terms through strategic negotiations.
- Ensured compliance with applicable laws, regulations and ethical standards while conducting business activities abroad.
Operations Manager
The Park Playground
Antwerp
01.2019 - 10.2020
- Handling driver partner development and relations, monitoring partner metrics and ensuring high quality experiences on Uber Eats system
- Managing active delivery partners and planning supply growth to provide the most reliable food delivery service in Belgium
- Develop and optimize processes: scaling new and existing processes allowing Uber Eats to efficiently operate and grow
Operations Associate
Uber Eats
Brussels
10.2016 - 01.2019
- Maintained high operational standards to deliver superior experiences on the Uber Eats platform.
- Coordinated supply growth initiatives ensuring reliable food delivery operations in Belgium.
- Developed and optimized scalable processes for Uber Eats.
Education
M.D. - Management Science, International strategic management
SOLVAY BRUSSELS SCHOOL - ULB
Brussels08-2016
Skills
- Agile methodology
- Planning and scheduling
- Operational excellence
- Process improvements
- Budgeting and cost control
- Analytical thinking
Languages
- French, Native
- English, Full professional proficiency
- Spanish, Professional working proficiency
Professional References
Martin Ruckert, Former Managing Director, Gorillas Belgium
Timeline
Head of Operations
Maison Pierre Marcolini
03.2024 - Current
Senior Strategic Projects Manager Supply Chain and Operations
Efarmz
08.2022 - 01.2024
Head of Operations
Gorillas Belgium
07.2021 - 08.2022
Expansion Manager
The Park Playground
10.2020 - 07.2021
Operations Manager
The Park Playground
01.2019 - 10.2020
Operations Associate
Uber Eats
10.2016 - 01.2019
M.D. - Management Science, International strategic management
SOLVAY BRUSSELS SCHOOL - ULB
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