Barbara De Mul
Summary
Highly organized and independent thinker, gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.
Overview
23
23
years of professional experience
Work History
Account Executive
JFrog
04.2015 - 05.2023
- Evaluate renewal probabilities
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Executed successful sales strategies to convert leads into customers.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Collaborated with internal teams to develop account strategies
- Updated clients permanently on product features, new releases, and upgrades
Assistant Account Executive
Makro
10.2012 - 12.2014
- Complemented product adoption, share best practices and implement growth and optimization strategies for maximum value and success within customer base;
- Identified prospects and initiated sales proposals to close new business.
- Drafted proposals, conference reports, status reports and client correspondence.
- Collaborated with communication department to produce publications, website and electronic communications for project specifications.
Tour Manager
American Tours
04.2008 - 12.2012
- Hospitality and tour management on the East and West Coast & Canada
- Organized excursions, topographic commentaries
- Bookkeeping, vendor relationships and narration in Dutch, French, English and German
- Worked with Australian, Austrian, German, Swiss, and Dutch travelers.
- Oversaw marketing, PR and location-specific promotions.
- Supported team in delivering top-shelf tour entertainment by smoothly handling operational needs.
Communications Assistant/French Language Specialist
University of Antwerp
01.2000 - 01.2007
- Translated textbooks /manuals, proofread student's papers, wrote material/speeches for colloquia.
- Worked well in a team setting, providing support and guidance.
Education
Master - Communications, Film studiesCommunications
University of Antwerp
2002
Degree - Language Education, French/Spanish
University of Antwerp
1998
Master - Spanish linguistics and literature
Romance Philology University of Antwerp
1998
Skills
- Strong language skills: bilingual French, Dutch
- Full bilingual proficiency in English, Spanish and German, professional proficiency in Italian, Portuguese, proficiency in Romanian
- Marketing Strategy Implementation
Timeline
Account Executive
JFrog
04.2015 - 05.2023
Assistant Account Executive
Makro
10.2012 - 12.2014
Tour Manager
American Tours
04.2008 - 12.2012
Communications Assistant/French Language Specialist
University of Antwerp
01.2000 - 01.2007
Master - Communications, Film studiesCommunications
University of Antwerp
Degree - Language Education, French/Spanish
University of Antwerp
Master - Spanish linguistics and literature
Romance Philology University of Antwerp
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