Badu Poku Patrick
Tienen
Summary
Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
5
5
years of professional experience
Work History
Assistent Operator
Allianz
2023.04 - Current
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
Care Assistant
Armonea Henri Dunant
2022.06 - 2023.03
- Student
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Care Assistant
De Wand
2021.08 - 2022.05
- Student
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
Childcare Worker Assistant
Het Lijsternest
2021.06 - 2021.10
- Student
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
Care Assistant
Huize Sint-Monica
2021.04 - 2021.05
- Stagiar
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
Zorgkundige
KDV Lutgardis
2021.02 - 2021.02
- Stagiar
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
Zorgkundige
Maria Assumpta
2020.10 - 2020.11
- Stagiar
Zorgkundige
KDV Waterlelie
2020.10 - 2020.10
- Stagiar
Medewerker
Krinkels Greenware N.V.
2020.06 - 2020.07
- Student
Education
BSO - verzorging
Sint Guido Instituut
2022-06
BSO - verzorging
Sint Guido Instituut
2021-06
Skills
- Digital communication
- Proficient in Microsoft 365
- Reliable punctuality
- Effective communicator
- Actively listening
- Customer-focused
- Trustworthy
- Interpersonal empathy
- Attention to detail
- Responsive to change
- Social skills
Languages
English
Bilingual or Proficient (C2)
Dutch
Bilingual or Proficient (C2)
French
Advanced (C1)
Timeline
Assistent Operator
Allianz
2023.04 - Current
Care Assistant
Armonea Henri Dunant
2022.06 - 2023.03
Care Assistant
De Wand
2021.08 - 2022.05
Childcare Worker Assistant
Het Lijsternest
2021.06 - 2021.10
Care Assistant
Huize Sint-Monica
2021.04 - 2021.05
Zorgkundige
KDV Lutgardis
2021.02 - 2021.02
Zorgkundige
Maria Assumpta
2020.10 - 2020.11
Zorgkundige
KDV Waterlelie
2020.10 - 2020.10
Medewerker
Krinkels Greenware N.V.
2020.06 - 2020.07
BSO - verzorging
Sint Guido Instituut
BSO - verzorging
Sint Guido Instituut