Badu Poku Patrick
Tienen
Summary
Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
5
5
years of professional experience
Work History
Assistent Operator
Allianz
04.2023 - Current
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
Care Assistant
Armonea Henri Dunant
06.2022 - 03.2023
- Student
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Care Assistant
De Wand
08.2021 - 05.2022
- Student
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
Childcare Worker Assistant
Het Lijsternest
06.2021 - 10.2021
- Student
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
Care Assistant
Huize Sint-Monica
04.2021 - 05.2021
- Stagiar
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
Zorgkundige
KDV Lutgardis
02.2021 - 02.2021
- Stagiar
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
Zorgkundige
Maria Assumpta
10.2020 - 11.2020
- Stagiar
Zorgkundige
KDV Waterlelie
10.2020 - 10.2020
- Stagiar
Medewerker
Krinkels Greenware N.V.
06.2020 - 07.2020
- Student
Education
BSO - verzorging
Sint Guido Instituut
06-2022
BSO - verzorging
Sint Guido Instituut
06-2021
Skills
- Digital communication
- Proficient in Microsoft 365
- Reliable punctuality
- Effective communicator
- Actively listening
- Customer-focused
- Trustworthy
- Interpersonal empathy
- Attention to detail
- Responsive to change
- Social skills
Languages
English
Bilingual or Proficient (C2)
Dutch
Bilingual or Proficient (C2)
French
Advanced (C1)
Timeline
Assistent Operator
Allianz
04.2023 - Current
Care Assistant
Armonea Henri Dunant
06.2022 - 03.2023
Care Assistant
De Wand
08.2021 - 05.2022
Childcare Worker Assistant
Het Lijsternest
06.2021 - 10.2021
Care Assistant
Huize Sint-Monica
04.2021 - 05.2021
Zorgkundige
KDV Lutgardis
02.2021 - 02.2021
Zorgkundige
Maria Assumpta
10.2020 - 11.2020
Zorgkundige
KDV Waterlelie
10.2020 - 10.2020
Medewerker
Krinkels Greenware N.V.
06.2020 - 07.2020
BSO - verzorging
Sint Guido Instituut
BSO - verzorging
Sint Guido Instituut
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