Ayushi Dargar
Mechelen
Summary
Dedicated IT Analyst with 8 years of experience, possessing strong skills in engaging with stakeholders to facilitate requirements gathering, conducting analysis, designing solutions, resolving defects, and implementing solutions. Adept at bridging the gap between technical and non-technical stakeholders, leveraging a deep understanding of both business processes and IT systems.
Overview
9
9
years of professional experience
Work History
Functional Analyst
Telenet (Infosys Ltd.)
10.2019 - Current
- Engaged in cross domain Migration track as part of Darwin Program, responsible for transitioning all Telenet customers to a green field stack while ensuring necessary business continuity, in co-ordination with all relevant stakeholders.
- Led and managed end-to-end activities for key components - RBM (Rating & Billing Model), CIM(Customer Information Model) and CM(Collection Model).
- Collaborated with business stakeholders to gather requirements, conducted analysis and solution design, ensuring the outcome is well documented in
JIRA/Confluence. - Designed data models, created complex and efficient queries, partitioned tables for system improvements and chose the right Data Store for each component.
- Implemented the solution based on ETL processes through IBM DataStage, shell scripting and PL/SQL.
- Performed thorough testing along with test data generation and implemented bug fixes across all environments.
- Participated in execution of production roll out ensuring its accurate and successful completion.
- Participated in all scrum ceremonies (sprint planning, daily stand-up, sprint review, sprint retrospective and backlog refinements).
- Participated in weekly alignment meetings with the Product Owner to ensure the backlog item's prioritization aligns with business requirements.
- Enhanced user stories with detailed acceptance criteria and solution implementation details, making them concise and easy to understand for smooth execution by the development and testing teams.
Functional/Technical Analyst (BSS)
Telenet (Infosys Ltd.)
10.2018 - 10.2019
- Involved in Doccle integration for Darwin customers to be enabled on Doccle to allow bill and mandate management along with introduction of invoice based billing and opt-in/opt-out.
- Designed and implemented the solution to write-off the open balances for bad debt sale customers along with a reporting mechanism.
- Improved performance for bill presentment to reduce daily operational hours by 50%.
Developer (Business Support Systema)
Telenet (Infosys Ltd.)
04.2016 - 09.2018
- As part of Telenet BSS development team, worked on multiple Telenet Billing projects, working as Java/Sql developer.
- Took responsibility of projects starting from high level design, coding, unit testing and ensured timely delivery of the solutions. Also ensured minimal defects and quick resolution of defects.
- In this time, was mentoring new team mates as well and helped them adapt to Telenet way of working and technologies.
- Promoted from System Engg to Technical Analyst during this period.
- Technologies Used : Java, Oracle Sql, PL/SQL, Unix Shell Scripting, Spring, Hibernate
CR Developer (Telenet CR Team)
Telenet (Infosys Ltd.)
12.2015 - 04.2016
- As part of Telenet CR team, took end to end responsibility of the whole CR process starting with solution design, coding, unit testing and delivery.
- Ensured timely delivery and defect resolution Started agile way of working and adapted to agile methodologies. Became familiar with tools like Jira, HP Alm, Remedyforce and Confluence. Technologies Used : Java, Oracle Sql, PL/SQL
System Engineer Trainee
Infosys LTD
07.2015 - 12.2015
Education
Bachelor of Engineering - Information Technology
Galgotias College of Engg And Technology
Greater Noida06.2015
Skills
- Programming - PL/SQL, JAVA, J2EE, Spring, Spring Boot, Spring REST, Shell Scripting
- Modelling - UML, BPMN
- Databases - Oracle
- Billing Products - Amdocs Kenan
- Tracking tools - Confluence, Jira, HP-ALM, BMC Remedy Force
- Software Development Methodologies - Agile, Waterfall
- Tools - IBM DataStage, DOC1 Designer, Putty, Eclipse, Maven, SOAP UI, GIT/Stash, CVS, UC4 job scheduler, Postman, PL/SQL Developer
- Productivity - Office word, XLS, PPT
- Web Technologies - HTML5, CSS
Languages
English
Bilingual or Proficient (C2)
Dutch
Elementary (A2)
Awards
- Most Valuable Player
- ZD Billing ImprovmentInsta Award
Timeline
Functional Analyst
Telenet (Infosys Ltd.)
10.2019 - Current
Functional/Technical Analyst (BSS)
Telenet (Infosys Ltd.)
10.2018 - 10.2019
Developer (Business Support Systema)
Telenet (Infosys Ltd.)
04.2016 - 09.2018
CR Developer (Telenet CR Team)
Telenet (Infosys Ltd.)
12.2015 - 04.2016
System Engineer Trainee
Infosys LTD
07.2015 - 12.2015
Bachelor of Engineering - Information Technology
Galgotias College of Engg And Technology
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