Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Timeline
Generic
Avik Chakraborty

Avik Chakraborty

ICT Engagement Manager / Business Analyst
Brussels

Summary

Program Manager / Project manager / IT Business Analyst PERSONAL INFORMATION Brussels, Belgium +32-465153686 PERSONAL SKILLS Have the ability to work in a fast-paced environment, good team player and can work independently. +13 years of overall IT experience. Experience in managing SAP and Mainframe teams Experienced in managing and supporting ERP, MES and Digital Platforms Have experience in working in all phases of SDLC Lifecycle (Analysis, Development, Testing, Implementation, Support) Strong Experience in IT Business Analysis, Designing Thinking and Digital Transformation Project. Strong experience in client facing role and complex stakeholder management. Experienced in Business Development, Relationship management and a winning new project Experienced in Managing large projects Strong Experience in people management and managing large teams (100+) Have ability to work in multilingual and multicultural environment. Strong domain knowledge in manufacturing industry, HR applications & Supply chain. Experienced in both Waterfall and Agile development methodology. Have knowledge in ITIL methodology. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience
4
4
years of post-secondary education
1
1
Language

Work History

Program Manager / Account Manager

Tata Consultancy Service Ltd
Brussels
03.2020 - Current

Business Relationship Manager

Tata Consultancy Service Ltd
Port Talbot
12.2018 - 03.2020

Project Manager

Tata Consultancy Service Ltd
Ijmuiden
03.2016 - 11.2018

IT Business Analyst

Tata Consultancy Service Ltd
Ijmuiden
07.2014 - 03.2016

Delivery Lead

Tata Consultancy Service Ltd
Ijmuiden
10.2013 - 07.2014

Software Developer

Tata Consultancy Service Ltd
Scunthorpe
10.2012 - 10.2013

SOFTWARE DEVELOPER

Tata Consultancy Service Ltd
Kolkata
03.2010 - 10.2012

Education

Bachelors - Electrical Engineering

West Bengal University of Technology
05.2005 - 05.2009

Skills

Business Relationship Management

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Accomplishments

Program Manager for a

Major Polymer & Fertiliser Manufacturer in Europe

· Working as Delivery Partner

· Responsible for entire service provided by TCS

· Area of services: SAP, OpenText, Power BI, IOT, Digital Transformation Office

· Handling a team size of 110+ associate

· Manage P&L for the project

· Manage service KPI

· Driving Digital Transformation


SAP Basis Transition Manager for Steel Major Europe | UK & Netherlands

· Manage SAP Basis Transition from current incumbent to TCS

· Build Team from scratch

· Supporting On Premise Data Centre migration to cloud

· Stabilize services


Business Relationship Manager for Steel Major In Germany and UK

· Manage account relationship with client.

· Driving Digital Transformation project in IOT, Analytics and Insights area

· The company is based in Duisburg and Essen and divided into 670 subsidiaries worldwide.


IT Business Analyst for Steel Major Europe | UK & Netherlands

· Requirement Gathering & Writing Functional Description

· Functional acceptance testing and supporting UAT

· Helping business in prioritizing requirements

· Acting as bridge between Business and IT

· Helping business in business process and digital transformation


Software Developer and Delivery Lead for Steel Major Europe |UK & Netherlands

· Lead manufacturing and HR Legacy team

· Manage deliveries for technical team.

· Provide estimation for build and unit testing.

· Create technical design from the functional specification received for manufacturing area.

· Acting as techno functional consultant for HR area.

· Working hands-on in ERP and MES application development, testing and supporting

Software

Mainframe, DB2, SAP, Digital, Cloud

Project Management, DB2, Mainframe, Azure Basics, AWS Basics, Cloud Computing, Scaled Agile, Digital Growth & Transformation leadership from INSEAD

Timeline

Program Manager / Account Manager

Tata Consultancy Service Ltd
03.2020 - Current

Business Relationship Manager

Tata Consultancy Service Ltd
12.2018 - 03.2020

Project Manager

Tata Consultancy Service Ltd
03.2016 - 11.2018

IT Business Analyst

Tata Consultancy Service Ltd
07.2014 - 03.2016

Delivery Lead

Tata Consultancy Service Ltd
10.2013 - 07.2014

Software Developer

Tata Consultancy Service Ltd
10.2012 - 10.2013

SOFTWARE DEVELOPER

Tata Consultancy Service Ltd
03.2010 - 10.2012

Bachelors - Electrical Engineering

West Bengal University of Technology
05.2005 - 05.2009
Avik ChakrabortyICT Engagement Manager / Business Analyst