Atiporn Kamolrat
Berlin
Summary
Enthusiastic and self-motivated International Management student with a keen interest in Marketing, Communication, PR, and Event Operations. A fast learner passionate about acquiring new skills and exploring different
aspects of the business world
Overview
8
8
years of professional experience
Work History
Summer Internship
Al Solif B&B Livigno
03.2023 - 08.2023
- Assisted guests with reservations, ensuring accommodations met their specific needs and preferences.
- Provided local area information to guests, recommending restaurants, attractions, and transportation options suited to their interests.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Conducted updates to social media profiles to boost company online presence.
- Created engaging content to catch attention of potential customers.
Working Student
ComebuyTea
03.2021 - 02.2023
- Improved customer service ratings through google review.
- Greeted customers and provided outstanding customer service.
- Assisted in training new employees on drink recipes, techniques, and customer service best practices.
- Managed shift operations as a shift lead and monitored team performance to keep the shop running smoothly.
- Skilled at working independently and collaboratively in a team environment.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Performed cash, card and check transactions to complete customer purchases.
Volunteer
Cornerstone Ministries Kid Club
09.2015 - 06.2016
- Assisted in preparing snacks and props for weekly activities and classes
- Gained skills of people engagement to engage with the community to raise funds for the kids club
- Developed effective communication skills by working closely with club leaders, community members, and children
- Learned to work harmoniously with members and volunteers from various socio-economic backgrounds and religious beliefs.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Assisted with special events and programs.
Education
Bachelor of Arts - International Management
IU International University Of Applied Sciences
Berlin, Germany04.2024
High School Diploma -
Amnatcharoen School
Amnatcharoen, Thailand03.2018
High School Diploma -
Bremen Senior High School
Bremen, USA2016
Skills
- Problem-solving abilities
- Hospitality Services
- Organizational Skills
- Coordination
- Teamwork and Collaboration
- Customer Relations
- Microsoft Office Suite
- Canva
- Adobe Photoshop
Languages
Thai
Bilingual or Proficient (C2)
English
Advanced (C1)
German
Intermediate (B1)
Timeline
Summer Internship
Al Solif B&B Livigno
03.2023 - 08.2023
Working Student
ComebuyTea
03.2021 - 02.2023
Volunteer
Cornerstone Ministries Kid Club
09.2015 - 06.2016
Bachelor of Arts - International Management
IU International University Of Applied Sciences
High School Diploma -
Amnatcharoen School
High School Diploma -
Bremen Senior High School
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