Ashley Ben Amor
Mons
Summary
Efficient Kitchen Designer with an eye for detail and commitment to client services. Adept at planning and sticking to budgets without compromising design, aesthetics or clients' wishes. Determined to maintain long-term relationships with clients. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Kitchen Planner
IKEA
Mons
09.2022 - Current
- Assisted clients in selecting kitchen layouts and designs to meet their needs and preferences.
- Developed accurate cost estimates for kitchen projects based on client specifications.
- Reviewed plans with clients to ensure all requirements were met before installation began.
- Used 3D software to allow customers to clearly visualize completed projects, creating "wow effect."
Circular Hub Coordinator
IKEA
Mons
05.2022 - 08.2022
Aftersales Coordinator
IKEA
Mons
01.2019 - 05.2022
- Analyzed data to identify trends in customer behavior and preferences.
- Resolved customer complaints or answered customers' questions.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Guided employees in handling difficult or complex problems.
- Developed strategies to improve operational procedures and reduce costs.
- Prepared detailed expense reports for all departmental activities.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
Smaland Coworker
IKEA
Mons
11.2016 - 12.2018
Education
High School Diploma -
N.A.T.O Belgian Section
Mons Belgium06-2013
Skills
- Workflow Analysis
- Creativity and Innovation
- Lighting Design
- Concept Development
- Problem-Solving
- Multitasking
- Adaptability
- Client Relations
Languages
French
First Language
English
Upper Intermediate (B2)
B2
References
References available upon request.
Timeline
Kitchen Planner
IKEA
09.2022 - Current
Circular Hub Coordinator
IKEA
05.2022 - 08.2022
Aftersales Coordinator
IKEA
01.2019 - 05.2022
Smaland Coworker
IKEA
11.2016 - 12.2018
High School Diploma -
N.A.T.O Belgian Section
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