Arthur Yaw
Gembloux
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
2
2
years of professional experience
Work History
Sales Representative
Europabank
03.2022 - Current
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Utilized CRM software to manage client information, track leads, and monitor sales progress efficiently.
- Generated new leads through networking and attending industry events.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Negotiated contracts with clients and developed relationships with key personnel.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Trained and mentored new sales representatives.
Education
MBA - Marketing
Louvain School of Management
Louvain-la-Neuve08.2021
Skills
- Prospecting skills
- Lead Generation
- Business Development
- Sales and Promotions
- Upselling and Cross Selling
- Client Account Management
- Product Promotions
Languages
French
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Dutch
Intermediate (B1)
Timeline
Sales Representative
Europabank
03.2022 - Current
MBA - Marketing
Louvain School of Management
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