Ariana Schembri
FONTANA GOZO
Summary
Highly organised and independent; able to effectively coordinate tasks to accomplish projects with timeliness and creativity. Detail-oriented and able to work under pressure as well as being able to work well with other colleagues and superiors. Dedicated and reliable with sound written, oral, and interpersonal communication skills.
Overview
14
14
years of professional experience
Work History
Senior Officer (Thematic)
Environment & Resources Authority
04.2022 - Current
- Further to the previous role's duties, highlighted below, this role comprises of implementing new project management strategies to ensure that the team I supervise, performs well, maintains efficiency, effectiveness and meets deadlines.
- Develop and execute successful awareness raising campaigns for improved recognition of the topic under discussion and citizen engagement.
- Manage yearly team budgets, optimizing resource allocation and reducing overall expenses.
- Ensuring timely reporting of yearly reports
Environment Protection Officer
Environment & Resources Authority - ERA
08.2018 - 04.2022
- Further to the duties described below, duties include: analysis, interpretation, application and implementation in a timely and appropriate manner of the relevant National, and International legislation, Directives, procedures, and similar obligations as well as any other relevant documents
- Providing information and guidance to other officers within the Authority as well as new recruits within the team.
Assistant Environment Protection Officer
Environment & Resources Authority - ERA
08.2016 - 08.2018
- Perform duties within the provisions of the Environment & Resources Authority Act, subsidiary and / or related legislation, and ensure that all operations and activities comply with the relevant legal instruments
- Contribute to the objectives of the Authority by effectively planning, organising, leading and controlling the assigned responsibilities.
Multichannel Customer Care Agent
Paddy Power Betfair
11.2015 - 08.2016
- The role required assisting customers, providing them with information to address inquiries regarding sports and games betting, accounts and payment queries over chat, email, and phone
- I also supervised new recruits, training them and assisting them on issues related to customer interactions.
Head Waitress
Beachaven Lido/ Star of India Restaurant/ Guang Zhou Chinese Restaurant, Xemxija
03.2012 - 09.2014
- I undertook daily duties at a fast-paced restaurant, working within a busy team environment and assuring the highest standards of service and quality were met at all times
- Managed guest relationships and assisted the manager in relevant day-to-day duties
- During the last two years, I was promoted to head server, supervising a team of 5 people and training them in food handling techniques and restaurant procedures
- I was also responsible for assigning tasks to the team members and managing customer concerns and complaints.
Swimming Instructor
Malta Football Association- MFA
06.2010 - 10.2013
- This role required instructing swimming techniques to children between the ages of 2-15; adapting the sessions to their particular age group and level (from basic through to advanced)
- As well as evaluating their progress through constant monitoring and assessments.
Receptionist
Malta Football Association- MFA
05.2011 - 03.2012
- The role required assisting clients in relation to customer care and pool use, including daily events and activities, as well as handling any general issues and enquiries from the clients.
Education
Certificate in Geomatics -
Saint Martin's Institute of Further Education
05.2021
MSc in Applied Marine Geoscience -
Bangor University
09.2015
BSc (Hons) in Earth Systems -
University of Malta
06.2014
Skills
- Full clean Maltese Driving Licence (Category B)
- Policy Development
- Data Analytics
- Budget Administration
- Report Writing
- Strategic Planning
- Stakeholder Engagement
- Customer Service
Awards And Membership
- Master IT! Scholarship Scheme Malta (2014)
- ESF.04.071: SpatialTrain Scholarships Scheme (2020)
- Fellowship of the Royal Geographical Society (with IBG)
Languages
Maltese
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Italian
Advanced (C1)
Spanish
Beginner (A1)
Timeline
Senior Officer (Thematic)
Environment & Resources Authority
04.2022 - Current
Environment Protection Officer
Environment & Resources Authority - ERA
08.2018 - 04.2022
Assistant Environment Protection Officer
Environment & Resources Authority - ERA
08.2016 - 08.2018
Multichannel Customer Care Agent
Paddy Power Betfair
11.2015 - 08.2016
Head Waitress
Beachaven Lido/ Star of India Restaurant/ Guang Zhou Chinese Restaurant, Xemxija
03.2012 - 09.2014
Receptionist
Malta Football Association- MFA
05.2011 - 03.2012
Swimming Instructor
Malta Football Association- MFA
06.2010 - 10.2013
Certificate in Geomatics -
Saint Martin's Institute of Further Education
MSc in Applied Marine Geoscience -
Bangor University
BSc (Hons) in Earth Systems -
University of Malta
Similar Profiles
Isaac MeekersIsaac Meekers
Environment Protection Officer at Environment & Resources AuthorityEnvironment Protection Officer at Environment & Resources Authority
Nathalie EllulNathalie Ellul
Team Manager (Permitting) at Environment & Resources AuthorityTeam Manager (Permitting) at Environment & Resources Authority
Lisa StrawberryLisa Strawberry
Assistant Director, GS-201-14 at Department of Justice (DOJ), Environment and Natural Resources Division (ENRD), Executive Office of Human ResourcesAssistant Director, GS-201-14 at Department of Justice (DOJ), Environment and Natural Resources Division (ENRD), Executive Office of Human Resources
NADIA VELLANADIA VELLA
Melita Retail Outlet Gozo Team Lead at MELITA LTDMelita Retail Outlet Gozo Team Lead at MELITA LTD
Brendan ChapmanBrendan Chapman
Project Manager at Eircom Wholesale NetworksProject Manager at Eircom Wholesale Networks