Argita Celmina
Brussels
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
27
27
years of professional experience
Work History
TMS Support Administrator at 3M EMEA
Randstad
Brussels, Belgium
01.2018 - 01.2025
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Identified issues, analyzed information, and provided solutions to problems.
- Resolved problems, improved operations, and provided exceptional service.
- Provided professional services and support in a dynamic work environment.
Secretary/personal assistant
Dental practice
Brussels, Belgium
01.2011 - 01.2018
- Maintained accurate patient records using electronic health record systems.
- Prepared and organized dental charts for efficient daily operations.
- Oversaw inventory management, ensuring adequate supplies for daily operations.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Corporate account manager
Latvia Tours Group, Ltd., The Baltic tourism management company
Riga, Latvia
01.2005 - 01.2009
- Developed strategic account plans to enhance client relationships and drive revenue growth.
- Negotiated contracts with corporate clients, ensuring favorable terms and conditions.
- Analyzed market trends to identify new business opportunities in the tourism sector.
- Coordinated cross-functional teams to deliver customized travel solutions for corporate clients.
Corporate travel consultant
Express Travel, Ltd., tourism agency
Riga, Latvia
01.2002 - 01.2005
- Developed customized travel itineraries for corporate clients, enhancing client satisfaction and loyalty.
- Managed complex travel arrangements using industry-leading tools and software to ensure timely bookings.
- Coordinated with airlines, hotels, and ground transportation providers to secure optimal rates and services.
Travel consultant
Kolumbs Juniors, tourism agency corporate department
Riga, Latvia
01.2001 - 01.2002
- Developed customized travel itineraries based on client preferences and budget constraints.
- Coordinated logistics for corporate travel, including flights, accommodations, and transportation.
Ticket agent
ContinAt, Ltd. (Delta Air Lines general sales agent office in Latvia)
Riga, Latvia
01.1998 - 01.2001
- Processed ticket transactions efficiently using advanced booking systems.
- Provided exceptional customer service, resolving inquiries and ensuring satisfaction.
Translator
Ministry of Foreign Affairs of Latvia
Riga, Latvia
01.1998 - 01.1998
- Translated official documents, ensuring accuracy and clarity in legal terminology.
- Reviewed and edited translations for consistency and adherence to government standards.
Education
Qualification of leader of external structural units - International Economy and Law
University of Latvia
01-2002
Bachelors’ degree - English philology
University of Latvia
01-1998
Skills
- SAP Transport Management
- ShipitSmarter/SIS Transport Management system
- MS Office
- MS Word
- MS Excel
- MS Outlook
- MS PowerPoint
- Lotus Notes
- Galileo System
- Worldspan System
- Amadeus System
LANGUAGES
Latvian (native)
English (fluent)
Russian (fluent)
French (working level)
Dutch (working level)
Swedish (conversational)
Spanish (conversational)
Timeline
TMS Support Administrator at 3M EMEA
Randstad
01.2018 - 01.2025
Secretary/personal assistant
Dental practice
01.2011 - 01.2018
Corporate account manager
Latvia Tours Group, Ltd., The Baltic tourism management company
01.2005 - 01.2009
Corporate travel consultant
Express Travel, Ltd., tourism agency
01.2002 - 01.2005
Travel consultant
Kolumbs Juniors, tourism agency corporate department
01.2001 - 01.2002
Ticket agent
ContinAt, Ltd. (Delta Air Lines general sales agent office in Latvia)
01.1998 - 01.2001
Translator
Ministry of Foreign Affairs of Latvia
01.1998 - 01.1998
Bachelors’ degree - English philology
University of Latvia
Qualification of leader of external structural units - International Economy and Law
University of Latvia
ADDITIONAL EDUCATION, ACTIVITIES
- CVO Lethas, Dutch Language course (2013-2014, Brussels, Belgium)
- Inburgering Brussel, Social Integration course (2013, Brussels,Belgium)
- EPFC, French Language course (2010/2012, Brussels, Belgium)
- NATO Charity Bazaar 2009 volunteer (Brussels, Belgium)
- Riga NATO Summit 2006 volunteer
- Practical management course (2008, Riga, Latvia)
- Telesales course: (2008, Riga, Latvia)
- Human resource course (2007, Riga, Latvia)
- Integrated strategy sales course (2005, Riga, Latvia)
- Tourism reservation system courses: Amadeus (Riga, 2002), Galileo (Riga, 2002), Worldspan (London, UK, 2000)
- Swedish language course (1997, Linkoping, Sweden)
COMPETENCIES
- Customer care, sales and organizational skills.
- Ability to work independently, exercising discretion and judgment.
- Ability to manage multiple tasks and changing priorities.
- Capability of maintaining a favorable company image when interfacing with outside sources.
- Ability to maintain work volume and quality consistent with peers.
- Proven pursuit of learning and self-development.
- Ability to demonstrate personal and organizational integrity.
- Competency to maintain positive client and co-worker relationships-establishing, developing, and maintaining trust and loyalty over time and through changes.
- Capability of working in an international team environment supporting management and staff, following policies, providing feedback, assisting in special projects, and taking on additional responsibility.
- Effective oral and written communications.