Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
24
24
years of professional experience
Work History
TMS Support Administrator at 3M EMEA
Randstad
01.2018 - 03.2026
Assisted with day-to-day operations, working efficiently and productively with all team members.
Used critical thinking to break down problems, evaluate solutions, and make decisions.
Identified issues, analyzed information, and provided solutions to problems.
Resolved problems, improved operations, and provided exceptional service.
Provided professional services and support in a dynamic work environment.
Secretary/personal assistant
Dental practice
01.2011 - 01.2018
Maintained accurate patient records using electronic health record systems.
Prepared and organized dental charts for efficient daily operations.
Oversaw inventory management, ensuring adequate supplies for daily operations.
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Corporate account manager
Latvia Tours Group, Ltd., The Baltic tourism management company
01.2005 - 01.2009
Developed strategic account plans to enhance client relationships and drive revenue growth.
Negotiated contracts with corporate clients, ensuring favorable terms and conditions.
Analyzed market trends to identify new business opportunities in the tourism sector.
Coordinated cross-functional teams to deliver customized travel solutions for corporate clients.
Corporate travel consultant
Express Travel, Ltd., tourism agency
01.2002 - 01.2005
Developed customized travel itineraries for corporate clients, enhancing client satisfaction and loyalty.
Managed complex travel arrangements using industry-leading tools and software to ensure timely bookings.
Coordinated with airlines, hotels, and ground transportation providers to secure optimal rates and services.
Education
Qualification of leader of external structural units - International Economy and Law
University of Latvia
01-2002
Bachelors’ degree - English philology
University of Latvia
01-1998
Skills
SAP Transport Management
ShipitSmarter/SIS Transport Management system
MS Office
MS Word
MS Outlook
Lotus Notes
Galileo System
Worldspan System
Amadeus System
LANGUAGES
Latvian (native)
English (fluent)
Russian (fluent)
French (working level)
Dutch (working level)
Swedish (conversational)
Spanish (conversational)
Timeline
TMS Support Administrator at 3M EMEA
Randstad
01.2018 - 03.2026
Secretary/personal assistant
Dental practice
01.2011 - 01.2018
Corporate account manager
Latvia Tours Group, Ltd., The Baltic tourism management company
01.2005 - 01.2009
Corporate travel consultant
Express Travel, Ltd., tourism agency
01.2002 - 01.2005
Bachelors’ degree - English philology
University of Latvia
Qualification of leader of external structural units - International Economy and Law
University of Latvia
ADDITIONAL EDUCATION, ACTIVITIES
CVO Lethas, Dutch Language course (2013-2014, Brussels, Belgium)
Inburgering Brussel, Social Integration course (2013, Brussels,Belgium)
EPFC, French Language course (2010/2012, Brussels, Belgium)
NATO Charity Bazaar 2009 volunteer (Brussels, Belgium)
Ability to work independently, exercising discretion and judgment.
Ability to manage multiple tasks and changing priorities.
Capability of maintaining a favorable company image when interfacing with outside sources.
Ability to maintain work volume and quality consistent with peers.
Proven pursuit of learning and self-development.
Ability to demonstrate personal and organizational integrity.
Competency to maintain positive client and co-worker relationships-establishing, developing, and maintaining trust and loyalty over time and through changes.
Capability of working in an international team environment supporting management and staff, following policies, providing feedback, assisting in special projects, and taking on additional responsibility.