Antonia Anastasia Geranaki
Brussels
Summary
Ambitious agriculture student specializing in animal science, equipped with a robust foundation in animal nutrition, health, reproduction, and genetic improvement. Hands-on experience in modern livestock management and sustainable farming practices complements strong skills in analytical thinking, problem-solving, and organization. Proven ability to excel in fast-paced hospitality environments through effective customer service, cash handling, and reservation management. Committed to continuous learning and professional growth, eager to leverage knowledge and skills in a dynamic work setting that fosters development.
Overview
5
5
years of professional experience
Work History
Waitress
CHEZ MICHEL, Kolonaki
03.2024 - Current
- Responsible for daily cash management and closing with accuracy and accountability.
- Greeting and serving customers, creating a friendly and pleasant atmosphere.
- Taking and processing orders, ensuring excellent service with attention to detail.
- Providing menu information and making suggestions based on customer needs.
- Collaborating with the kitchen team and barista for timely and accurate order delivery.
- Handling complaints and resolving issues politely and effectively.
Reservations Manager – Sitting
CHEZ MICHEL, Kolonaki
03.2023 - Current
- Managing phone and online reservations with prompt response and professionalism.
- Planning and organizing the daily reservation schedule to optimize space and service.
- Welcoming and seating customers according to reservations and venue priorities.
- Coordinating with the service team and kitchen to ensure smooth operations.
- Resolving issues or clarifications regarding reservations with politeness and customer focus.
Waitress & Bartender
ARETOUSA, Thessaloniki
10.2022 - 03.2024
- Delivered prompt and friendly service in a dynamic, youthful, high-volume environment.
- Took and entered orders, served food and beverages, and managed peak times.
- Prepared coffees, drinks, and simple cocktails at the bar with speed and consistency.
- Maintained cleanliness and organization of the bar and service area.
- Managed basic financial transactions and served customers efficiently during busy hours.
- Resolved customer issues politely, ensuring an excellent guest experience.
Barista – Waitress – Cashier
FREYA, Thessaloniki
09.2022 - 11.2023
- Prepared and served coffee, beverages, and drinks with attention to detail and quality.
- Delivered immediate customer service to create a pleasant experience.
- Took and processed orders, managed tables, and ensured excellent service.
- Managed the cash register and executed transactions accurately and responsibly.
- Maintained bar organization and workplace cleanliness according to hygiene standards.
Waitress
ROCK AVENUE, Alimos
09.2021 - 05.2022
- Managed the cash register and executed transactions accurately and responsibly.
- Maintained bar organization and workplace cleanliness according to hygiene standards.
Leaflet Distributor
AGRICULTURE LAB, Southern Suburbs
05.2020 - 07.2020
Education
Agricultural Sciences - Animal Production & Animal Science
International Hellenic University
Thessaloniki09-2027
High School Diploma - undefined
Nea Smyrni
01.2020
Skills
- Customer service and communication skills
- Reservation organization and management
- Cash handling and financial transactions
- Order management
- Basic knowledge of coffee and beverage preparation
- Ability to work in fast-paced and high-pressure environments
- Responsible and reliable
- Proficiency in Microsoft Office
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
Languages
Greek (Native)
English (Fluent)
Timeline
Waitress
CHEZ MICHEL, Kolonaki
03.2024 - Current
Reservations Manager – Sitting
CHEZ MICHEL, Kolonaki
03.2023 - Current
Waitress & Bartender
ARETOUSA, Thessaloniki
10.2022 - 03.2024
Barista – Waitress – Cashier
FREYA, Thessaloniki
09.2022 - 11.2023
Waitress
ROCK AVENUE, Alimos
09.2021 - 05.2022
Leaflet Distributor
AGRICULTURE LAB, Southern Suburbs
05.2020 - 07.2020
High School Diploma - undefined
Nea Smyrni
Agricultural Sciences - Animal Production & Animal Science
International Hellenic University
Hobbies
Traveling, Reading, Fitness