ANKITA JAISWAL
Brussels
Summary
Results-driven Functional Test Analyst / Test Lead with 13+ years of experience in business analysis, end-to-end testing, UAT coordination, automation, and stakeholder management. Strong expertise in analyzing functional requirements, identifying business/system risks, and translating requirements into structured test scenarios aligned with project goals. Experienced in collaborating with business stakeholders, developers, architects, and cross-functional teams to ensure complete functional coverage and high-quality delivery across complex enterprise applications. Extensive domain experience across Postal Services, Insurance, Retail, Automobile, and Airline industries in Europe and Japan. Successfully managed testing activities for 13+ applications/releases.
Overview
13
13
years of professional experience
6
6
Certification
Work History
E2E Business Test Analyst
Tata Consultancy Services (TCS)
Brussels, Belgium
10.2018 - Current
- Analyzed functional requirements, workflows, and technical specifications to identify risks, dependencies, and testing impacts.
- Translated business requirements into structured test scenarios, test cases, and acceptance criteria.
- Reduced defect leakage to UAT by 20–35% through improved test coverage and early requirement validation.
- Performed complex SQL-based data validation across PostgreSQL systems to ensure accuracy, completeness, and integrity of transactional and analytical datasets.
- Advised on go/no-go decisions and monitored quality KPIs.
- Client: Bpost
Test Lead
Tata Consultancy Services (TCS)
Pune, India
01.2018 - 04.2018
- Collaborated with stakeholders to define functional and technical requirements.
- Developed test cases and coordinated system testing.
- Supported onsite teams in analyzing business processes and identifying improvement opportunities.
- Client: Mitsubishi Motors Corporation
Test Lead
Tata Consultancy Services (TCS)
Pune, India
03.2017 - 12.2017
- Coordinated system integration efforts across multiple IT systems.
- Documented and analyzed system requirements; provided recommendations for improvements.
- Led test planning and execution for system enhancements.
- Client: Hachiyoh Co., Ltd. (Tokyo)
Test Analyst
Tata Consultancy Services (TCS)
Pune, India
09.2016 - 01.2017
- Reviewed business processes to identify efficiencies and automation opportunities.
- Conducted end-to-end testing ensuring compliance and functional accuracy.
- Produced detailed test reports and collaborated with developers to resolve issues.
- Client: Japan Airlines
Pega Developer
Tata Consultancy Services (TCS)
Pune, India
04.2013 - 01.2017
- Developed and tested PEGA applications; mentored junior developers.
- Debugged complex issues during QA and post-production phases.
- Implemented SLAs for customer support processes in PRPC.
- Client: AIG Japan
Education
Bachelor of Engineering - Civil Engineering
Nagpur University
Nagpur, India06-2012
Skills
- Business Analysis: Requirements Gathering, Stakeholder Collaboration, Gap Analysis
- Systems Analysis: Process Mapping, System Integration, Test Coordination
- Agile & Scrum: Agile QA Practices, Scrum Methodology, Cross-Functional Collaboration
- Development: PEGA Development & Testing (Certified System Architect – CSA)
- Tools: Jira, Confluence, Xray,
- Relational DBMS : Oracle, PostgreSQL, MySQL
- End-to-end testing
- Functional testing
- User acceptance testing
- Regression testing
- Business process modeling
- Effective communication
- Adaptability and flexibility
- Bug tracking and resolution
Accomplishments
- Service & Commitment Award - 2016,2018, 2023
- Best Team Award - 2015,2020-2022, 2024
- Innovista Top Seeds (Innovation award) - 2021
- Social Responsiveness Award - 2025
- On the Spot (Team) Award - 2017, 2021-2025
Languages
English
Bilingual or Proficient (C2)
French
Elementary (A2)
Japanese
Intermediate (B1)
Hindi
Bilingual or Proficient (C2)
LEADERSHIP & COLLABORATION
- Led cross-functional collaboration between business, development, QA, and support teams.
- Coordinated onsite–offshore testing activities across multicultural teams in Europe and Japan.
- Mentored junior testers; supported onboarding, process standardization, and knowledge sharing.
- Facilitated stakeholder communication through defect reviews, test status reporting, and quality assessments.
Certification
- Professional Scrum Product Owner (PSPO) – Scrum.org (2024)
- Professional Scrum Master I (PSM I) – Scrum.org (2019)
- ISTQB Foundation Level – ISTQB (2019)
- Certified System Architect (CSA) – Pegasystems (2015)
- French A2 – ULB (EPFC) (2021)
- Japanese JLPT N3 – JLPT (2016)
Timeline
E2E Business Test Analyst
Tata Consultancy Services (TCS)
10.2018 - Current
Test Lead
Tata Consultancy Services (TCS)
01.2018 - 04.2018
Test Lead
Tata Consultancy Services (TCS)
03.2017 - 12.2017
Test Analyst
Tata Consultancy Services (TCS)
09.2016 - 01.2017
Pega Developer
Tata Consultancy Services (TCS)
04.2013 - 01.2017
Bachelor of Engineering - Civil Engineering
Nagpur University