Anjali Gade

Contributed to revenue growth as a dedicated working student through tailored offer creation, sales team support, and successful CRM transition management

• Created tailored offers for Mid-Market and Enterprise prospects and customers, bolstering sales team efforts to drive revenue growth.
• Developed comprehensive Confluence pages as a central knowledge repository for the sales team, facilitating streamlined processes and effective information sharing.
• Collaborated with the Marketing Team to create compelling presentations and documents tailored for sales initiatives.
• Coordinated with my team to successfully manage the company's transition from HubSpot to Salesforce, ensuring a smooth transition and minimal disruption.
• Generated and analyzed dashboards and reports using HubSpot, providing valuable insights into key sales metrics and performance indicators.

Dynamic and detail-oriented Business Analyst with specialized expertise in insurance analysis for the German-speaking market, driving efficiency and accuracy in claims management for AXA Winterthur Switzerland.

• Conducted meticulous analysis of insurance documentation, including medical records and accident reports written in German, ensuring accuracy and compliance with regulatory standards.
• Played a pivotal role in maintaining the integrity of claims processing activities by conducting thorough reviews and adhering to internal quality protocols.
• Managed end-to-end payment processing for approved claims, overseeing coverage limits and fee schedules, and liaising with finance departments and third-party processors to ensure timely and accurate payments.
• Collaborated with cross-functional teams to identify process improvements, streamline workflows, and enhance overall operational efficiency.

Dynamic Marketing Intern at Lingothoughts, adept in crafting engaging presentations, curating compelling social media content, and supporting diverse digital marketing initiatives to drive brand visibility and audience engagement.

• Developed captivating presentations for marketing campaigns, incorporating thorough research, compelling design, and persuasive content creation.
• Contributed to social media content strategy and execution, ensuring brand consistency, engagement optimization, and audience targeting across various platforms.
• Assisted in digital marketing efforts, including email campaign coordination, content scheduling, SEO optimization, and monitoring of online analytics to drive effective campaign performance.

Dedicated Intern adept at providing seamless assistance across various channels, ensuring optimal user experiences and operational efficiency enhancement.

• Facilitated seamless onboarding experiences for new customers, ensuring comprehensive understanding of product/service usage.
• Provided responsive assistance via email, phone, and live chat, adeptly resolving issues and addressing concerns to maintain high customer satisfaction.
• Supported customer success managers with administrative tasks, including scheduling, reporting, and CRM maintenance, contributing to streamlined operations and improved client relationships.