ANGELE AKOSSI
Dendermonde
Summary
Administrative support professional with extensive experience in reception, office administration, and customer service. Proficient in administrative coordination, documentation handling, data entry, and customer communication. Demonstrated ability to thrive in fast-paced environments, showcasing strong organizational skills, attention to detail, and effective problem-solving capabilities.
Overview
8
8
years of professional experience
Work History
Receptionist & Administrative Assistent
Epam Systems BE
BRUSSELS
11.2024 - 12.2025
- Managed reception area, welcoming visitors and ensuring positive first impressions.
- Provided comprehensive administrative support, including document processing and data entry.
- Maintained accurate records and documentation to ensure organizational efficiency.
- Coordinated office supplies and deliveries for uninterrupted operations.
- Supported daily office functions and facilitated internal communication among teams.
Receptionist & Administrative Assistent
Dentons Global Advisors
BRUSSELS
01.2023 - 07.2024
- Greeted visitors and clients, creating a welcoming atmosphere that enhanced first impressions.
- Managed incoming calls, efficiently directing them to appropriate departments to ensure timely responses.
- Provided administrative support through accurate data entry and document preparation, contributing to organized office operations.
- Maintained office supplies inventory by checking stock levels and placing orders for necessary items.
- Assisted with onboarding of new employees by providing orientation information and support.
Passenger Service Agent
Alyzia & Aviapartner
BRUSSELS AIRPORT
10.2021 - 10.2022
- Assisted travelers with check-in, boarding, and arrival services to enhance customer experience.
- Verified travel documents and ensured compliance with safety procedures to maintain operational integrity.
- Assisted passengers with check-in and baggage handling processes.
- Provided information on flight schedules and airport services to travelers.
- Coordinated boarding procedures, ensuring timely and organized passenger flow.
Inside Sales & Customer Support
Dental Addict
SINT - GENESIUS - RODE
09.2020 - 02.2021
- Managed client inquiries and processed customer orders to ensure timely fulfillment.
- Advised clients on product selection and upselling opportunities to enhance customer satisfaction.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Call Center Support (Student)
Keytrade Bank
BRUSSELS
05.2018 - 09.2018
- Provided customer service and technical support for banking inquiries and resolved troubleshooting issues.
- Executed account verification and compliance through thorough security checks prior to customer support.
- Assisted clients with account inquiries and banking services.
- Processed transactions accurately and efficiently for customer satisfaction.
- Maintained records of customer interactions and transactions diligently.
Education
Hotel Management -
Erasmus Hogeschool
BRUSSELS01.2018
Skills
- Administrative support
- Back office operations
- Data entry
- Documentation processing
- Customer service
- Office coordination
- Problem solving
- Communication
Languages
- Dutch, Native or Bilingual Proficiency
- French, Native or Bilingual Proficiency
- English, Professional Working Proficiency
Timeline
Receptionist & Administrative Assistent
Epam Systems BE
11.2024 - 12.2025
Receptionist & Administrative Assistent
Dentons Global Advisors
01.2023 - 07.2024
Passenger Service Agent
Alyzia & Aviapartner
10.2021 - 10.2022
Inside Sales & Customer Support
Dental Addict
09.2020 - 02.2021
Call Center Support (Student)
Keytrade Bank
05.2018 - 09.2018
Hotel Management -
Erasmus Hogeschool