Hi, I’m
Aneesh Kalra
Brussels
Summary
Results-driven Product Owner and Six Sigma Black Belt with over 13 years of experience in process improvement, product strategy, and digital transformation, specializing in mobile app development within banking, insurance, and enterprise service sectors. Proven expertise in defining product vision, roadmap development, backlog management, and Agile methodologies for mobile applications. Experienced in leading cross-functional teams to develop and optimize mobile apps (iOS/Android) that enhance user experience, customer journey, and operational efficiency.
Overview
13
years of professional experience
Work History
IBA
Freelance Product Owner / Process Manager
05.2022 - Current
Job overview
- Led the development and deployment of a global Salesforce Service Mobile App for 750+ users, ensuring optimized workflows and seamless UX/UI for field service professionals
- Defined product vision and roadmap, aligning business objectives with user needs, and prioritized mobile app features for iOS and Android
- Conducted statistical analyses on user engagement to refine feature prioritization and enhance app usability
- Led machine learning projects for process automation, collaborating with data scientists and developers on Python-based data models and front-end UI/UX design using Figma
Credendo Insurance & KBC Bank
Freelance Process Manager
07.2023 - 12.2023
Job overview
- Optimized customer acquisition journeys across multiple Credendo entities, integrating Salesforce and SAP to enhance sales pipeline efficiency
- Defined to-be process models for policy acquisition in Salesforce, enabling automation and reducing manual data entry by 50%
Ernst & Young & Axis Bank
Product Manager
03.2021 - 04.2022
Job overview
- Developed end-to-end process transformations for mobile-first banking solutions, increasing efficiency by 30%
- Collaborated with Product Managers in HSBC APAC to define user stories and mobile app workflows
- Facilitated global workshops to align business needs with digital product roadmaps
SBI Card / GE Capital
Product Manager & Lean Six Sigma Black Belt
01.2016 - 02.2021
Job overview
- Spearheaded customer journey improvements for mobile credit card applications, reducing onboarding time by 50%
- Migrated customer service workflows to mobile-first solutions, leveraging Salesforce automation
- Implemented mobile process enhancements, reducing accounts receivable defects and improving user satisfaction
Education
Coventry University
DipHE from Automobile Engineering
11.2011
University Overview
Scrum Alliance
PSPO Certification
05.2023
University Overview
Skills
- Product Strategy & Vision
- Roadmap Development & Backlog Management
- User Story Creation & Requirement Gathering
- Mobile App Development Lifecycle
- Agile Methodologies
- Stakeholder Engagement & Change Management
- User Testing & Performance Monitoring
- Integration & Automation
- Market & Competitive Research
Timeline
Freelance Process Manager
Credendo Insurance & KBC Bank
07.2023 - 12.2023
Freelance Product Owner / Process Manager
IBA
05.2022 - Current
Product Manager
Ernst & Young & Axis Bank
03.2021 - 04.2022
Product Manager & Lean Six Sigma Black Belt
SBI Card / GE Capital
01.2016 - 02.2021
Coventry University
DipHE from Automobile Engineering
Scrum Alliance
PSPO Certification
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