ANDREEA CAMELIA ANGHELESCU
Aalst
Summary
Compassionate individual with extensive experience working with children in early years setting as well as in customer service. Can work as part of a team and can adapt to changes easily due to the experience of working with individuals of different ages. Bringing a can-do attitude to all tasks, ensuring jobs are completed accurately and efficiently to adapt to others individual needs. Focused Team Leader with experience reviewing team analytics to improve overall product quality. Courteous and cordial with goal to coach and train employees to meet maximum potential.
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
5
5
years of professional experience
2020
2020
years of post-secondary education
Work History
Team Leader
White Rock Theatre
Norwich
08.2023 - Current
- Delivered quality service with friendly and professional demeanour.
- Tactfully handled complaints from staff, management and clients using excellent problem-solving and dispute resolution skills.
- Served as customer service team lead, enforcing company policies, answering co-workers' questions and training new staff.
- Developed open and professional relationships with team members to facilitate effective issue resolution.
- Oversaw stock control to maintain sufficient inventory levels and minimise waste.
Primary School Teaching Assistant
3D Recruit
Hastings
08.2024 - 08.2025
- Helped maintain a positive and inclusive classroom environment.
- Supported students with daily tasks and learning activities.
- Assisted teachers in preparing classroom materials and resources.
- Collaborated with staff to implement educational programs and resources.
Front of House Team Member
White Rock Theatre
Hastings
08.2022 - 10.2022
- Maintained attractive, clean and orderly spaces, creating a welcoming atmosphere for customers.
- Greeted customers warmly and professionally on arrival, promptly directing to allocated tables.
- Collaborated across team to achieve productivity and efficiency.
- Attentively took orders, guiding customers on menu choices, allergy advice and chef recommendations.
Nursery Practitioner
Charter Ancaster Nursery and Forest School
Hastings
04.2022 - 08.2022
- Provided children with positive, happy, and supportive environments throughout playtime activities.
- Ensured company policies, procedures, and operational practices were followed.
- Kept up to date on the latest childcare regulations and curriculum developments.
- Regularly communicated children's learning development with parents.
- Maintained positive relationships with parents.
- Developed a fostering environment to cater to the diversity, disabilities, and medical needs of children.
Early years practitioner
Chestnut nursery Norwich research park
Norwich
01.2022 - 06.2022
- Gave direct instructions to manage behaviour, maintaining positive learning environments.
- Monitored interactions within group settings, encouraging sharing and cooperation to facilitate positive socialisation.
Restaurant Waitress
Old town fryer
Hastings
07.2020 - 11.2020
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Shared product knowledge to make targeted recommendations, upsell products and boost transaction value.
Childminder
Private employer
11.2021
- Offered learning-through-play activities, stimulating physical, mental and social development.
- Maintained exceptional levels of cleanliness and hygiene to best protect children's health and safety.
- Provided personal care to special needs children, effectively implementing therapy programmes into daily routines.
Education
City Academy Norwich
Norwich , England Higher National Diploma - Psychology with counselling
Arden University
Tower HillCertificate of Higher Education - Education and Childcare
East Sussex college
HastingsCertificate of Higher Education - Childcare
City college Norwich
NorwichSkills
- Behaviour management
- Positive reinforcement
- Time management
- Working well under pressure
- Adapting to changes
- Teamwork
- Welcoming
- Bilingual
- Confident
- Fast learner
- Communication
- Leadership
- Patience
- Problem-solving
- Customer service
- Active listening
- Training and Development
- Team building coordination
- Technological expertise
- Stock management
- Team supervision
- Team development strategies
- Hygiene standards
- Attention to detail
- Collaboration skills
Timeline
Primary School Teaching Assistant
3D Recruit
08.2024 - 08.2025
Team Leader
White Rock Theatre
08.2023 - Current
Front of House Team Member
White Rock Theatre
08.2022 - 10.2022
Nursery Practitioner
Charter Ancaster Nursery and Forest School
04.2022 - 08.2022
Early years practitioner
Chestnut nursery Norwich research park
01.2022 - 06.2022
Childminder
Private employer
11.2021
Restaurant Waitress
Old town fryer
07.2020 - 11.2020
City Academy Norwich
Higher National Diploma - Psychology with counselling
Arden University
Certificate of Higher Education - Education and Childcare
East Sussex college
Certificate of Higher Education - Childcare
City college Norwich