Andrea Buono
Alcalá De Henares
Summary
Salesforce professional with over 7 years of diverse experience across consultancy and end-user environments, having excelled in various roles including Consultant, Administrator, Business Analyst, Developer, and Solution Architect. With a deep understanding of the Salesforce platform, specialized in delivering robust solutions that drive efficiency, streamline processes, and enhance user experience. Proven ability to manage complex projects from inception to completion, leveraging both technical expertise and business acumen. Holder of Salesforce Administrator (ADM-201) and App Builder certifications, continually expanding knowledge through hands-on development and ongoing learning in Salesforce technologies.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Principal Salesforce Solution Architect
Remerge
01.2024 - Current
- Process Analysis and Requirements Gathering: Collaborate with business stakeholders to understand their processes and workflows.
- Identify pain points, bottlenecks, and areas for improvement.
- Solution Design: Creating detailed, user-friendly solutions that align with best practices.
- Automation: Configure automation rules, using the most advanced tools: flows, apex and lightning components.
- Automate repetitive tasks to streamline workflows and improve efficiency.
- Create documentation and resources to support users in adopting the changes.
- Continuous Improvement: Monitor and analyze the effectiveness of implemented processes and workflows.
- Identify opportunities for further optimization and enhancements.
- Strategic Alignment: Ensuring solutions align with the organization’s long-term strategic goals.
Senior Salesforce Business Analyst /Developer
Remerge
10.2021 - 01.2024
- Improving current process and build new ones using the most efficient salesforce tools
- Manage the project cycle, from gathering requirements to build the final solution and training the users
- Automate the platform with flows and APEX, to reduce manual work and improve data quality
- Maintaining the architecture of the platform for good reporting and dashboard
- APEX batch and triggers, screen flows, HTML & CSS, validation rules etc.
- User support
Salesforce Business Application Engineering
Brainlab
09.2020 - 09.2021
- Brainlab is a privately held medical technology company headquartered in Munich, Bavaria
- Brainlab develops software and hardware for radiotherapy and radiosurgery, and the surgical fields of neurosurgery, ENT and craniomaxillofacial, spine surgery and traumatic interventions
- Main responsabilities:
- Process/Automation Architecture
- Data Model Architecture
- Improving current process to gain speed and efficiency
- Gathering requirements and finding solution for new salesforce projects
- Deployments
- Implementing best practices and naming conventions
Salesforce CRM Manager
Sennder
05.2019 - 08.2020
- As a digital road-freight-forwarder, Sennder connect shippers with carriers through their software
- Founded in 2015, nowadays they drive for European's largest e-commerce companies, among many other highly demanding clients
- Sennder offer their partners a 360 full service, real time bookings as well as precise live tracking, resulting in greater transparency of your logistics supply chain
- Main responsibilities
Salesforce Administrator / Business Analyst
Empaua
09.2017 - 05.2019
- Present in 4 countries, Empaua is a salesforce partner which operate under Holacracy, a way of working that distributes authority among all colleagues and in doing so provides every member the opportunity to continually develop their skills in the workplace
- Main responsibilities:
- Weekly workshop with property managers to understand their needs and improve the product
- Project Management with agile methodology
- Implementing and maintaining communities
- Creating processes with Workflow, Process Builder and Fow
- Daily user support and troubleshooting
- Data migration with Data Loader and deployments
- Finding and implementing sales and service cloud solutions for our clients
- Communicating with clients to understand their needs and gather new requirements
- Daily work with Agile project management and SCRUM
- Creating user guides, manuals and demos
- Daily communication with our Salesforce developers based on client's requests.
Salesforce Administrator / Consultant / Project Manager
Habitalix
10.2018 - 05.2019
- One of the most innovative startup in Berlin, Habitalix changed the way to manage properties with a unique product on the market based on Salesforce platform
- Main responsibilities:
- Having the full control of the platform, planning the roadmap and managing all salesforce projects
- Creating and improving existing processes to facilitate user's work and ensuring good data quality
- Workflow, process builder, visual flow and validation rules
- Weekly workshops with Sales, Finance and Operation departments
- User training and user support for salesforce and Natterbox CTI
- Developing Docusign solutions
Education
Master of Arts - IT Aministration And Operating System
Elis ICT Academy
Roma07-2017
Bachelor of Arts - Languages And Cultures
Università Degli Studi Di Genova
Genova05-2016
Skills
- Adaptability / Self-management
- Team work
- Problem solving
- Execution skills
- Flows / APEX / Lightning Component
- Visualforce / HTML / CSS
Certification
- Salesforce Administrator ADM-201
- Salesforce App Builder
- Linux
- Cisco
Exploring the world and learning languages!
Traveling has allowed me to experience diverse cultures and broaden my global perspective. Fluent in Italian, Spanish, and English, I enjoy learning new languages as a way to connect with people and enhance my adaptability. Each new language and experience enriches both my personal and professional life.
Languages
English
Advanced (C1)
Italian
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Principal Salesforce Solution Architect
Remerge
01.2024 - Current
Senior Salesforce Business Analyst /Developer
Remerge
10.2021 - 01.2024
Salesforce Business Application Engineering
Brainlab
09.2020 - 09.2021
Salesforce CRM Manager
Sennder
05.2019 - 08.2020
Salesforce Administrator / Consultant / Project Manager
Habitalix
10.2018 - 05.2019
Salesforce Administrator / Business Analyst
Empaua
09.2017 - 05.2019
Master of Arts - IT Aministration And Operating System
Elis ICT Academy
Bachelor of Arts - Languages And Cultures
Università Degli Studi Di Genova
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