Ana Olievira
Turnhout
Summary
Motivated professional with diverse experience in customer service and finance. Demonstrates strong problem-solving abilities and adaptability in fast-paced environments. Eager to contribute to team success through effective communication and organisational skills.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Accounts Assistant
Sopsec
Porto, Portugal
03.2025 - 12.2025
- Executed administrative tasks to enhance organizational efficiency.
- Entered invoices into PHC program, ensuring accurate record-keeping.
- Verified bank statements by justifying all company transactions.
- Utilized AI tools to streamline client management and internal operations.
- Communicated with clients to provide information and facilitate payment of issued invoices.
- Processed digital invoices for departmental approval and timely payments.
- Provided administrative support to the finance department, organising documents and managing schedules for optimal efficiency.
- Prepared and filed tax returns within assigned deadlines.
- Maintained confidential financial information, ensuring compliance with data protection laws and best practices.
Retail Worker
Veiga
Porto, Portugal
08.2021 - 02.2024
- Maintained a clean and safe shopping environment, adhering to health and safety guidelines at all times.
- Served customers efficiently during peak hours, minimising order waiting times.
- Helped to close store down by restocking shelves, cleaning till areas and counting cash.
- Managed stock levels on the shop floor, replenishing items to maintain availability.
- Processed transactions quickly and accurately, including cash handling, card payments, and refunds.
Education
NVQ Level 4 - Management Assistant
Escola Profissional Profitecla
Porto, Portugal 09.2017 - 06.2020
Skills
- Data entry
- Microsoft Excel
- Bank reconciliation
- Invoice processing
- Financial compliance
- Client communication
- Administrative support
- Problem solving
- Bank reconciliations
- Knowledge of accounting software
- Basic tax knowledge
Languages
Portuguese
First Language
English
Intermediate
B1
Spanish
Intermediate
B1
Timeline
Accounts Assistant
Sopsec
03.2025 - 12.2025
Retail Worker
Veiga
08.2021 - 02.2024
NVQ Level 4 - Management Assistant
Escola Profissional Profitecla
09.2017 - 06.2020