Amogh Mogre

In charge of overseeing onboardings of all customers with the CSM's

Handling all product related technical support to assist the team

Assisting the Sales team for closing deals by playing the Product Expert role in meetings

Tracking Health Score of all customers with NPS system

Leading the team to meet the Upsell targets

Assisting the tech team to chalk out the roadmap and schedule feature requests

• In charge of customer onboarding, upsells and trainings and technical support for international customers
• Successfully onboarded and retained more than a 60 customers with 5% churn
• Worked mostly with C level profiles and major stakeholders at customers end
• Led the team in upsells via customer relationship and value addition
• Led CS team for internal and external projects
• Assisted product team in planning roadmap

• In charge of all customer success activities
• A young and exciting start up in artificial intelligence and machine learning sector
• Customer Success Manager and Business Development
• In charge of new business development in France, Middle East and India
• Set up customer success process for Selma
• Successfully onboarded and trained new customers on product adoption of
• Selma’s SaaS application
• Spearheaded various experiments with customers to create an uplift in their marketing experiments
• Held recurrent meetings/calls with customers to familiarize them with new features of Selma
• Set up various tools to monitor the success of Selma’s customers
• Ventured into French, Indian and Middle Eastern markets to attract new customers
• Played a key role in various AI/Digital fairs across Belgium
• Currently pursuing further
• Dutch language skills

• BBEE
• A 40 year old leading manufacturer of marine equipment for naval and commercial shipping, New Business Marketing, Development of partnerships for Indian market

• Assisting management to achieve sales targets, Organizing and managing events and exhibitions for Maritime Industry in India and Germany, - Marketing and Sales
• Introduced 3 new products to the Indian Defense for supply to all their builders
• Represented the company alongside EU partners at SMM, the biggest shipbuilding exhibition in Hamburg
• Key account manager for all international clients
• Helped the management to make SEMPL the preferred vendor by the

• Quality assurance to match chain standards, Management of employees on duty,
• Monitoring of daily reports, guests suggestions and sales targets
• Global brand of full-service hotels and resorts, Winner of ‘Best Employee of the Quarter’ award, twice in tenure
• Actively promoted hotel packages to potential customers through traditional marketing channels and social media/email marketing
• Part of the ‘Best Marketing & Sales Team’ of 2008 among Hilton Hotels in
• UK
• Initiated an incentive and motivation program among employees