Amira Ben Kacem

• Stage with company SMC Bahria : -Collect the shipping documents for the goods and compile the service file -Produce and control documents related to the international movement of goods -Follow the delivery of the goods, inform the customer on the progress
• ZEN salesperson and stock manager -I advise customers and help them make the right choice -Shipping the shop with everything missing and sales tracking -Stand on all the commodities that are provided for the shipment of the store antique consignment shops Madame Troc warehouse manager -Answer customer calls -Respond to their messages (via Instagram and Facebook) -Download new merchandise via Instagram -preparing customer orders -track deliveries
• Chocolat house
• Sales officer

• Advise customers and help them make the right choice -Shipping the shop with everything missing and sales tracking
• -Stand on all the commodities that are provided for the shipment of the store
• Recommended and implemented strategic initiatives targeting new business to increase sales [Number]%
• Supervised, trained and mentored staff of [Number], resulting in consistent team achievement

-Answer customer calls -Respond to their messages (via Instagram and Facebook)

-Download new merchandise via Instagram -preparing customer orders

-track deliveries

• Reviewed and negotiated contracts with carriers to optimize shipping costs
• Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time
• Reviewed established business practices and improved processes to reduce expenses
• Integrated warehouse operations with existing and new business processes

• Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity
• Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
• Forecasted sales and established processes to achieve sales objectives and related metrics