Accomplished Technical Leader with a proven track record at Cisco Systems, Inc., enhancing 4G and 5G network solutions through innovative automation and cross-functional collaboration. Recognized as an IP Patent Contributor and adept at leading technical training, significantly improving team efficiency. Passionate about developing cutting-edge solutions in telecommunications, with a keen focus on problem-solving and lab automation
Managed daily operations of Ericsson AXE810 MSC at Tata Teleservices as an O&M Trainee Engineer.
Kubernetes CKA
Redhat EX210 and EX200
CUPS Solutions Success in EMEA
During the initial CUPS rollout for EMEA customers, significant challenges led to rollbacks, reducing trust in Cisco. As a Technical Leader, I formed a "tiger team" with Engineering, Sales, and local Cisco teams. Through weekly sessions, we identified and solved issues, developing labs and automations for troubleshooting. Our efforts restored customer confidence, enabling successful CUPS migrations across EMEA and setting a standard for 5G solutions.
Pioneering 5G and 4G Lab Environments
I created the first 5G lab for the Technical Assistance Center using Cisco VIRL and Ansible automation. Initially seen as unfeasible, these scalable labs were globally adopted to replicate customer issues. Collaborating with colleagues, we developed a unified CUPS topology repository. Our labs enabled accurate simulations, establishing the EMEA TAC team as a leader within Cisco, earning awards and commendations.
Resolving VF-UK MME Outages
Facing significant MME outages at VF-UK due to End-of-Life software, I led efforts to simulate the issue in our lab and developed a solution. This proactive approach prevented major reputational damage for Vodafone and Cisco.
Enhanced Edge Re-selection and Session Management Function (SMF) Assisted Network Address Translation (NAT) Routing
Function Sidecar Architecture for Auto-Attaching Agents in Environments to Enhance Observability
IoT Device Power Negotiation and Charging Over 5G Networks
Network Assisted Handover to a Private 5G NE TE 5G Network