Overview
Work History
Education
Skills
Certification
Timeline
Work Availability
Summary
Interests
Web
Adobe
Uxui
Languages
Personal Information
YASIR

YASIR

Zaventem
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Overview

2
2
years of professional experience
12
12
Certificates
4
4
Languages

Work History

IT Support Engineer Student

Intec Brussels
04.2023 - 04.2024
  • Installed, configured, tested and maintained operating systems, application software, and system management tools.
  • Improved IT system performance by implementing proactive maintenance processes and timely upgrades.
  • Reduced downtime by quickly diagnosing and resolving hardware, software, and network issues.
  • Increased user satisfaction through effective communication and timely resolution of support tickets.
  • Managed inventory of computer equipment, standardizing hardware configurations for ease of maintenance and scalability.
  • Enhanced network security with regular vulnerability assessments and prompt patch installations.

Mobile Phone Technician

Alzhir
01.2012 - 09.2013
  • Reset and restored mobile operating systems such to factory default settings to correct software-based faults.
  • Provided advice to consumers on safety and reliability of third-party replacement parts.
  • Delivered exceptional customer service while assisting clients with mobile device inquiries and concerns.

Education

PC and Network Technician -

Intec Brussel, Brussel
04.2023 - 2024.05

Web designer -

Encora, Antwerp
09.2022 - 2022.05

High School Diploma -

Mohamed Baker, Karbala
04.2001 -

Skills

Troubleshooting

Certification

PC and Network Technician, Intec Brussels

Timeline

PC and Network Technician, Intec Brussels

04-2024

Customer service problem solving

01-2024

Basis van computerhardware

07-2023
IT Support Engineer Student - Intec Brussels
04.2023 - 04.2024
Intec Brussel - PC and Network Technician,
04.2023 - 2024.05

Introduction to Cybersecurity

01-2023
Encora - Web designer,
09.2022 - 2022.05

Start the ux design process empathize define and ideate

12-2021

Responsive Web Design in Adobe XD

09-2021

Create High Fidelity Designs and Prototypes in Figma

08-2021

Build Wireframes and low fidelity prototypes

08-2021

Basic electricity partial certificate

09-2020

Dutch second language certificate

01-2017

Partial certificate NT2 - threshold 2 oral audience

01-2016

Partial certificate NT2 - threshold 2 written public

09-2015
Mobile Phone Technician - Alzhir
01.2012 - 09.2013
Mohamed Baker - High School Diploma,
04.2001 -

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Summary

I have always had a deep passion for Information Technology since I was young. Continuously striving to improve my skills, I have learned various aspects of IT, including design, IT support, and numerous software applications. I am adept at troubleshooting computer issues and constantly seek to expand my knowledge. My enthusiasm for technology drives me to stay updated with the latest developments and continuously refine my expertise.

Interests

Chess

Fitness

Technology

Running

Web

  • Html
  • Css
  • Wordpress
  • Wix

Adobe

  • Photoshop
  • Illustrator
  • InDesign
  • Premiere pro
  • Adobe xd

Uxui

  • Thorough research
  • Wireframing and prototyping
  • User empathy
  • Communication skills

Languages

English
Advanced (C1)
French
Beginner (A1)
Arabic
Bilingual or Proficient (C2)
Dutch
Intermediate (B1)

Personal Information

  • Date of Birth: 1997
  • Driving License: B

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