Alina Chele
Philologist
Berlin
Summary
Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software. Customer-oriented team member with strong background in customer relations and administrative support. Committed to leaving great, lasting impression.
Overview
3
3
years of professional experience
5
5
Languages
Work History
Volunteer
Red Cross Moldova
06.2019 - 09.2019
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Supported public relations efforts by representing the organization at various community events, building positive relationships with potential supporters.
- Strengthened partnerships between the organization and local businesses to enhance collaboration opportunities.
- Led group discussions and activities to meet different community needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Created educational materials to convey important information to service recipients.
Cashier Assistant
KungFu King Bucharest
07.2018 - 09.2018
- Handled cash with high accuracy.
- Maximized productivity through multitasking capabilities while remaining attentive to detail during busy periods of operation.
- Identified and resolved discrepancies and errors in customer accounts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
Exposition Staff
Museum Of History Of Moldova
03.2017 - 06.2017
- Assisted with onboarding new staff members, providing orientation and support.
- Greeted visitors and guests and assisted with variety of questions to foster exceptional customer service.
- Established and maintained strong relationships with colleagues through regular meetings and communication.
Education
Bachelor of Arts - Philology (Polish/Russian)
Universitatea Din Bucuresti
Bucharest Romania 04.2001 -
Skills
Timeline
Volunteer
Red Cross Moldova
06.2019 - 09.2019
Cashier Assistant
KungFu King Bucharest
07.2018 - 09.2018
Exposition Staff
Museum Of History Of Moldova
03.2017 - 06.2017
Bachelor of Arts - Philology (Polish/Russian)
Universitatea Din Bucuresti
04.2001 -
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