Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
SeniorSoftwareEngineer
Alfred EW Davies JR

Alfred EW Davies JR

IT Support Worker
Hoeilaart

Summary

Dynamic IT support worker and programme manager with a solid international project and medical laboratory management background. Seeking a challenging role where technical expertise, project management skills, and a commitment to operational excellence can contribute to organizational success.

Overview

22
22
years of professional experience
9
9
years of post-secondary education
7
7
Certifications
3
3
Languages

Work History

IT Support Worker

Intec Brussels
Brussels
09.2023 - Current
  • Install, configure, and maintain computer systems, servers, and network devices.
    Troubleshoot hardware and software issues for end-users, providing timely and effective solutions.
  • Set up and manage local area networks (LANs), wide area networks (WANs), and wireless networks.
  • Perform routine maintenance tasks, such as system updates, patches, and backups.
  • Diagnose and resolve network connectivity and performance issues.
    Install and configure routers, switches, and firewalls to ensure network security.
  • Collaborate with IT team members to develop and implement network-related policies and procedures.
  • Provide technical support for various software applications and operating systems.
  • Respond to help desk requests and provide technical assistance to users via phone, email, or person.
  • Monitor network performance and ensure optimal operation of all network hardware, keeping an eye on technological advancements and recommending updates and improvements.

International Representative

Global Emergency Response Action
Hoeilaart
04.2018 - Current
  • Led strategic direction and vision for an international non-profit organization
  • Managed multidisciplinary teams across diverse projects aligned with cooperation program objectives
  • Coordinated and led teams to ensure project success, foster innovation and achieve operational excellence
  • Collaborated with non-profit organisations and international bodies.

Program Manager

Médecins Sans Frontières, ALIMA
Brussels
03.2013 - 04.2023
  • Contributed to mission-wide strategy, annual plan, budget, and policy frameworks
  • Monitored plan alignment with MSF strategies and Mission policies
  • Represented MSF nationally and supported local Project Coordinators
  • Analysed political, humanitarian, and medical situations
  • Identified intervention fields and determined response strategies
  • Supported project proposals, reports, and medical-humanitarian activities
  • Coordinated emergency response procedures; participated in exploratory missions
  • Managed resources, the Capital Office team, and HR policies
  • Monitored and implemented local security plans
  • Strategically planned emergency response operations
  • Coordinated with humanitarian actors; conducted needs assessments
  • Developed and implemented response plans; upheld humanitarian standards
  • Advocated for resources; monitored, evaluated, and learned from activities
  • Lead a diverse team of humanitarian professionals
  • Managed strategic emergency response; developed partnerships
  • Lead regional communications and coordinate with local NGOs and authorities
  • Managed humanitarian missions in the Democratic Republic of Congo Conducted project management, needs assessments, and partnership-building
  • Implemented health projects on time, within budget, and per ALIMA standards
  • Represented and communicated with NGOs, local authorities, donors, and civil society
  • Established a monitoring and evaluation framework forprograme impact
  • Supported MSF (Switzerland) in Cameroon, Nigeria, and Kenya
  • Streamlined programme execution; managed medical projects
  • Established mission-wide communications policy; coordinated with stakeholders
  • Executed and coordinated cholera and measles response management

Medical Laboratory Manager

Medecins Sans Frontieres
Brussels
03.2002 - 02.2013
  • Supported MSF Medical Laboratories in African and Eastern European countries.
  • Managed laboratories in Afghanistan, Cote d'Ivoire, the DRC, Ethiopia, Georgia, Guinea, Kenya, Liberia, Malawi, South Sudan, and Uganda.
  • Participated in defining and updating laboratory activities and budgets.
  • Supervised laboratory activities in health facilities.
  • Performed quality-control tests and analysis.
  • Ensured compliance with hygiene and safety protocols.
  • Prepared and sent slides and samples for external quality control.
  • Managed associated HR processes and compiled lab activity reports.
  • Maintained strict aseptic fields when collecting biological samples, minimising staff and patient infection risks.
  • Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
  • Utilised expertise in microbiology, chemistry, and haematology to help diagnose medical issues.
  • Utilised advanced technologies to identify and analyse complex medical samples.

Education

Some College (No Degree) - Information Technology

INTEC BRUSSEL
Brussels, Belgium
09.2023 - Current

Public Health -

University of The People
California, USA
09.2022 - 05.2023

Master of Arts - International Relations

Catholic University of Eastern Africa
Nairobi, Kenya
01.2017 - 05.2020

Bachelor of Science - Information Technology

Ensign College
Utah, United States
09.2023 - Current

Bachelor of Sciences - Laboratory Sciences

Kindia School of Health Sciences
Guinea
01.1996 - 05.2000

Skills

    Projects management

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Certification

EF Standard English Test (EF SET)

Interests

New achieviements

Timeline

Introduction to Cybersecurity

10-2023

IT Support Worker

Intec Brussels
09.2023 - Current

Some College (No Degree) - Information Technology

INTEC BRUSSEL
09.2023 - Current

Bachelor of Science - Information Technology

Ensign College
09.2023 - Current

Technical Support Fundamentals

06-2023

The Bits and Bytes of Computer Networking

06-2023

Agile Project Management

06-2023

TestOut PC Pro Certification

05-2023

Public Health -

University of The People
09.2022 - 05.2023

EMCC Global Individual Coach/Mentor accreditation (EIA)

04-2022

EF Standard English Test (EF SET)

12-2021

International Representative

Global Emergency Response Action
04.2018 - Current

Master of Arts - International Relations

Catholic University of Eastern Africa
01.2017 - 05.2020

Program Manager

Médecins Sans Frontières, ALIMA
03.2013 - 04.2023

Medical Laboratory Manager

Medecins Sans Frontieres
03.2002 - 02.2013

Bachelor of Sciences - Laboratory Sciences

Kindia School of Health Sciences
01.1996 - 05.2000
Alfred EW Davies JRIT Support Worker