Alexandru Ionut Dascalu
Brussels
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Restaurant Waiter
Bubba Gump Galveston
Galveston
05.2018 - 11.2018
- Greeted customers and checked for seating availability.
- Set up tables with cutlery, plates, glasses, and condiments before opening hours.
- Provided excellent customer service by answering questions about menu items and making recommendations when requested.
- Bussed tables after customers had finished their meals.
- Handled guest complaints promptly and professionally.
Restaurant Waiter
ALDEMAR OLYMPIAN VILLAGE
Pyrgos
06.2019 - 11.2019
- Greeted customers in a friendly and professional manner.
- Assisted with setting up bar area prior to opening shift.
- Maintained cleanliness of the bar area throughout shift.
- Provided excellent customer service by taking orders and serving drinks quickly and efficiently.
- Processed payments using cash register accurately at the end of each transaction.
Call Center Supervisor
Open Mind Iasi SRL
Iasi
02.2020 - 02.2022
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Provided feedback on employee performance based on observed results during training sessions.
- Created multimedia presentations using PowerPoint, video conferencing tools, and other software applications.
- Developed assessment tests to evaluate trainees' knowledge of course material.
- Documented all training activities including attendance records, feedback forms, surveys.
- Provided support for trainers in order to ensure successful delivery of courses.
- Designed and developed training materials for new employees in the organization.
Bartender
Euro London
Brussels
06.2023 - Current
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Resolved customer complaints in a professional manner.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Education
High School Diploma -
Liceul Teoretic Emil Racovita
Vaslui Romania06-2017
Some College (No Degree) - Agronomy And Crop Science
Facultatea De Stiinte Ale Vietii
Iasi RomaniaSkills
- Food Running
- Beverage Preparation
- Health codes compliance
- Suggestive Selling
- Basic accounting
- Payment Processing
- Program Management
- Online Instruction
- Lesson Planning
Affiliations
-In shape
-well mannered
-Very sociable
-I adapt very quickly
Languages
Romanian
First Language
English
Advanced (C1)
C1
French
Elementary (A2)
A2
Accomplishments
In the course of 2 years of work within a company, I went from the position of customer service to the position of trainer
I have skills related to cognition and distributed attention, skills that I can implement in any field
Timeline
Bartender
Euro London
06.2023 - Current
Call Center Supervisor
Open Mind Iasi SRL
02.2020 - 02.2022
Restaurant Waiter
ALDEMAR OLYMPIAN VILLAGE
06.2019 - 11.2019
Restaurant Waiter
Bubba Gump Galveston
05.2018 - 11.2018
High School Diploma -
Liceul Teoretic Emil Racovita
Some College (No Degree) - Agronomy And Crop Science
Facultatea De Stiinte Ale Vietii
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