Overview
Work History
Education
Skills
Computer skills and abilities
Other skills and abilities
Personal Information
Languages
Timeline
Generic
Alexandra Rus

Alexandra Rus

Iași

Overview

10
10
years of professional experience

Work History

Retail Assistant

PRIMARK S.A
04.2019 - 08.2024
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance
  • Maintained tidy and organized store environment to comply with cleanliness standards
  • Demonstrated flexibility by adapting to various roles within the retail environment as needed
  • Managed cash register operations to ensure accurate financial transactions
  • Used POS system to process sales, returns, online orders, and gift card activations
  • Supported office staff and operational requirements with administrative tasks
  • Increased sales floor efficiency by restocking shelves and organizing merchandise to maintain appealing store layout
  • Improved customer satisfaction by promptly addressing and resolving complaints
  • Developed strong rapport with customers and created positive impression of business

Local Care Coach (LCC)

CEBIS MEDICAL RESEARCH. SRL
03.2017 - 07.2018
  • Development and implementation of a Support Program for patients undergoing treatment with a biological product and for general practitioners (CAMARAD Program)
  • Ensuring the support of patients throughout the treatment period with a biological product, in accordance with the recommendations of the attending physicians
  • Supporting patients in order to comply with the clinical plan for monitoring the rheumatic condition and the clinical investigation plan
  • Interaction with primary care physicians participating in the CAMARAD program in order to obtain information on patients undergoing treatment with a biological product
  • Periodic interaction with patients enrolled in the Support Program in order to monitor their response to treatment with the biological product
  • Logistical-administrative support throughout the duration of the program
  • Creating databases with collected data

Medical Secretary

RECOVERY CLINICAL HOSPITAL, IAŞI
07.2014 - 07.2018
  • Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally
  • Drafting of medical documents of hospitalized patients (discharge tickets, medical certificates, etc.)
  • Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients
  • Supported physicians in delivering optimal care by accurately transcribing medical orders and maintaining up-to-date documentation.
  • Appropriate use of medical IT system
  • Correct archiving of medical documents
  • Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel
  • Improved billing processes by diligently verifying insurance coverage, submitting claims, and following up on unpaid balances
  • Maintained welcoming and organized reception area, contributing to positive first impression for patients

Education

Nutritionist / Dietician -

University of Medicine And Pharmacy "Gr. T. Popa"
Iasi, Romania
06.2015

Bachelor of Science in Nutrition and Dietetics -

University of Medicine And Pharmacy ”Gr. T. Popa”
Iasi, Romania
06.2012

High School Diploma -

"Vasile Alecsandri" Theoretical High School, Philology – Bilingual German
Iasi, Romania
06.2009

Skills

  • Interpersonal communication skills
  • Team spirit
  • Adaptability
  • Organizational spirit
  • Rigor
  • Discipline

Computer skills and abilities

A good mastery of Microsoft Office™ tools (Word™, Excel™, Power Point™, Publisher™)

Certificate of operator entering, validating and processing data

Other skills and abilities

Hobbies: travel, interior design, painting

Personal Information

  • Date of Birth: 06/04/90
  • Nationality: Romanian

Languages

English
Upper intermediate (B2)
French
Upper intermediate (B2)
Dutch
Intermediate (B1)
Spanish
Intermediate (B1)
German
Elementary (A2)

Timeline

Retail Assistant

PRIMARK S.A
04.2019 - 08.2024

Local Care Coach (LCC)

CEBIS MEDICAL RESEARCH. SRL
03.2017 - 07.2018

Medical Secretary

RECOVERY CLINICAL HOSPITAL, IAŞI
07.2014 - 07.2018

Nutritionist / Dietician -

University of Medicine And Pharmacy "Gr. T. Popa"

Bachelor of Science in Nutrition and Dietetics -

University of Medicine And Pharmacy ”Gr. T. Popa”

High School Diploma -

"Vasile Alecsandri" Theoretical High School, Philology – Bilingual German
Alexandra Rus