Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance
Maintained tidy and organized store environment to comply with cleanliness standards
Demonstrated flexibility by adapting to various roles within the retail environment as needed
Managed cash register operations to ensure accurate financial transactions
Used POS system to process sales, returns, online orders, and gift card activations
Supported office staff and operational requirements with administrative tasks
Increased sales floor efficiency by restocking shelves and organizing merchandise to maintain appealing store layout
Improved customer satisfaction by promptly addressing and resolving complaints
Developed strong rapport with customers and created positive impression of business
Local Care Coach (LCC)
CEBIS MEDICAL RESEARCH. SRL
03.2017 - 07.2018
Development and implementation of a Support Program for patients undergoing treatment with a biological product and for general practitioners (CAMARAD Program)
Ensuring the support of patients throughout the treatment period with a biological product, in accordance with the recommendations of the attending physicians
Supporting patients in order to comply with the clinical plan for monitoring the rheumatic condition and the clinical investigation plan
Interaction with primary care physicians participating in the CAMARAD program in order to obtain information on patients undergoing treatment with a biological product
Periodic interaction with patients enrolled in the Support Program in order to monitor their response to treatment with the biological product
Logistical-administrative support throughout the duration of the program
Creating databases with collected data
Medical Secretary
RECOVERY CLINICAL HOSPITAL, IAŞI
07.2014 - 07.2018
Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally
Drafting of medical documents of hospitalized patients (discharge tickets, medical certificates, etc.)
Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients
Supported physicians in delivering optimal care by accurately transcribing medical orders and maintaining up-to-date documentation.
Appropriate use of medical IT system
Correct archiving of medical documents
Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel
Improved billing processes by diligently verifying insurance coverage, submitting claims, and following up on unpaid balances
Maintained welcoming and organized reception area, contributing to positive first impression for patients
Education
Nutritionist / Dietician -
University of Medicine And Pharmacy "Gr. T. Popa"
Iasi, Romania
06.2015
Bachelor of Science in Nutrition and Dietetics -
University of Medicine And Pharmacy ”Gr. T. Popa”
Iasi, Romania
06.2012
High School Diploma -
"Vasile Alecsandri" Theoretical High School, Philology – Bilingual German
Iasi, Romania
06.2009
Skills
Interpersonal communication skills
Team spirit
Adaptability
Organizational spirit
Rigor
Discipline
Computer skills and abilities
A good mastery of Microsoft Office™ tools (Word™, Excel™, Power Point™, Publisher™)
Certificate of operator entering, validating and processing data
Other skills and abilities
Hobbies: travel, interior design, painting
Personal Information
Date of Birth: 06/04/90
Nationality: Romanian
Languages
English
Upper intermediate (B2)
French
Upper intermediate (B2)
Dutch
Intermediate (B1)
Spanish
Intermediate (B1)
German
Elementary (A2)
Timeline
Retail Assistant
PRIMARK S.A
04.2019 - 08.2024
Local Care Coach (LCC)
CEBIS MEDICAL RESEARCH. SRL
03.2017 - 07.2018
Medical Secretary
RECOVERY CLINICAL HOSPITAL, IAŞI
07.2014 - 07.2018
Nutritionist / Dietician -
University of Medicine And Pharmacy "Gr. T. Popa"
Bachelor of Science in Nutrition and Dietetics -
University of Medicine And Pharmacy ”Gr. T. Popa”
High School Diploma -
"Vasile Alecsandri" Theoretical High School, Philology – Bilingual German
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