Dedicated and results-oriented Sales and Marketing professional with a proven track record of optimizing sales processes and enhancing customer experiences. Skilled in utilizing various sales and marketing tools including Salesforce, BackOffice, Mailchimp, Sales Navigator, and other relevant platforms.
In my role, I excel at providing comprehensive support to sales, invoicing and marketing departments, and ensuring seamless communication between them. From managing client inquiries to completely supporting sales processes, I am committed to delivering exceptional results.
With a keen eye for detail and a knack for problem-solving, I thrive in fast-paced environments. I possess strong communication skills, enabling me to effectively collaborate with cross-functional teams and build lasting relationships with clients.
My goal is to continue leveraging my skills and experience to contribute to the success of dynamic organizations, driving sales and marketing excellence and fostering long-term business growth.
Skills
Digital literacy
Sales and marketing expertise
Business Development
Customer Relationship Management
Problem-solving aptitude
Teamwork and Collaboration
Time management abilities
Organizational Skills
Multitasking
Adaptability and Flexibility
Work History
Sales Support Coordinator
Voted Product of the Year Worldwide
Brussels
06.2023 - Current
Collaborated with BeNeLux sales teams to understand customer requirements, boost product sales, provide sales support, and close sales deals
Managed prospect database and ensured its expansion within the region using various sales tools
Provided timely and accurate information to clients, focusing on pre-sales and after-sales follow-up
Maintained regular contact with finance and administration teams for administrative follow-up
Conducted ongoing research, identified key players; discovered new sales opportunities through desk research, store checks, and continuous pursuit of leads
Coordinated marketing campaigns
Digital Marketing Executive
Freelance activity
Leuven
10.2018 - 06.2023
Created content for website, social media accounts, email campaigns and other digital channels.
Developed and implemented multi-channel digital marketing strategies.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Cultivated business partnerships to build lasting relationships with internal and external parties.
Private Chef
Self-employed
Brussels
10.2020 - 05.2023
Created customized meal plans based on clients' dietary restrictions and preferences keeping in mind their needs and wants
Advertised cooking services to expand client database and retained service quality with existing clients
Assisted customers in planning corporate events, social galas and gourmet dinners.
Conducted research on new cooking methods, ingredients, equipment, and recipes.
English Tutor
SKyeng
remote position
06.2022 - 01.2023
Adapted teaching methods according to situations, topics and age groups for enhanced student outcomes
Helped underachieving students achieve academic goals by assessing educational weaknesses and finding effective teaching methods
Successfully worked with students requiring special educational needs, specialist learning needs and international students.
Restaurant Staff Member
Q'Bo Leuven
Leuven
02.2018 - 08.2020
Established professional guest relationships and delivered outstanding service
Worked with enthusiasm and energy in a fast-paced environment, serving up to 250 customers per day
Upsold, cross-sold and recommended additional items to customers to grow restaurant sales
Resolved customer complaints promptly, escalating larger operational concerns to management.