Websites
Summary
Skills
Work History
Education
Certification
Languages
LinkedIn
References
AssistantManager
Alexandra Kvashnina

Alexandra Kvashnina

Belgium

Summary

Dedicated and results-oriented Sales and Marketing professional with a proven track record of optimizing sales processes and enhancing customer experiences. Skilled in utilizing various sales and marketing tools including Salesforce, BackOffice, Mailchimp, Sales Navigator, and other relevant platforms.
In my role, I excel at providing comprehensive support to sales, invoicing and marketing departments, and ensuring seamless communication between them. From managing client inquiries to completely supporting sales processes, I am committed to delivering exceptional results.
With a keen eye for detail and a knack for problem-solving, I thrive in fast-paced environments. I possess strong communication skills, enabling me to effectively collaborate with cross-functional teams and build lasting relationships with clients.
My goal is to continue leveraging my skills and experience to contribute to the success of dynamic organizations, driving sales and marketing excellence and fostering long-term business growth.

Skills

  • Digital literacy
  • Sales and marketing expertise
  • Business Development
  • Customer Relationship Management
  • Problem-solving aptitude
  • Teamwork and Collaboration
  • Time management abilities
  • Organizational Skills
  • Multitasking
  • Adaptability and Flexibility

Work History

Sales Support Coordinator

Voted Product of the Year Worldwide
Brussels
06.2023 - Current
  • Collaborated with BeNeLux sales teams to understand customer requirements, boost product sales, provide sales support, and close sales deals
  • Managed prospect database and ensured its expansion within the region using various sales tools
  • Provided timely and accurate information to clients, focusing on pre-sales and after-sales follow-up
  • Maintained regular contact with finance and administration teams for administrative follow-up
  • Conducted ongoing research, identified key players; discovered new sales opportunities through desk research, store checks, and continuous pursuit of leads
  • Coordinated marketing campaigns

Digital Marketing Executive

Freelance activity
Leuven
10.2018 - 06.2023
  • Created content for website, social media accounts, email campaigns and other digital channels.
  • Developed and implemented multi-channel digital marketing strategies.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Cultivated business partnerships to build lasting relationships with internal and external parties.

Private Chef

Self-employed
Brussels
10.2020 - 05.2023
  • Created customized meal plans based on clients' dietary restrictions and preferences keeping in mind their needs and wants
  • Advertised cooking services to expand client database and retained service quality with existing clients
  • Assisted customers in planning corporate events, social galas and gourmet dinners.
  • Conducted research on new cooking methods, ingredients, equipment, and recipes.

English Tutor

SKyeng
remote position
06.2022 - 01.2023
  • Adapted teaching methods according to situations, topics and age groups for enhanced student outcomes
  • Helped underachieving students achieve academic goals by assessing educational weaknesses and finding effective teaching methods
  • Successfully worked with students requiring special educational needs, specialist learning needs and international students.

Restaurant Staff Member

Q'Bo Leuven
Leuven
02.2018 - 08.2020
  • Established professional guest relationships and delivered outstanding service
  • Worked with enthusiasm and energy in a fast-paced environment, serving up to 250 customers per day
  • Upsold, cross-sold and recommended additional items to customers to grow restaurant sales
  • Resolved customer complaints promptly, escalating larger operational concerns to management.

Education

Bachelors Degree: Business Management Marketing -

UCLL

Certification

  • Hubspot Academy, Certificate CRM
  • Hubspot Academy, Certificate inbound sales
  • Shaw Academy, Hashtag Marketing
  • IBM University, Digital Transformation
  • EarnAndExcel, Office Excel Advanced Course

Languages

Russian
First Language
English
Proficient (C2)
C2
Dutch
Elementary (A2)
A2

LinkedIn

https://www.linkedin.com/in/alexandra-kvashnina-050899/

References

References available upon request.
Alexandra Kvashnina