Alessandra Coccaro

• Optimized social media content for maximum engagement for other people with dysautonomia
• Utilizing medical community platform, Inspire, to post engaging informative content on dysautonomia and comorbidities.
• Inspired to due further research on dysautonomia and genetic medical issues.
• Utilizes Canvas, Google Suite and communication to further awareness with Global Genes

• Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
• Took reservations and to-go orders by phone and four tablets.
• Oversaw and packed at least 30 orders a shift.
• Developed and maintained up-to-date knowledge of menu items and specials to accurately respond to customer questions.
• Input orders accurately into POS terminal, split bills and accepted payments.
• Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
• Certified and maintained cleanliness and general upkeep of hostess areas in FOH and BOH.

In Basilicata, there are often small towns that share one school for elementary/middle school, and then have the children attend high school in the closest major city. However, throughout their early education, access to proper English language learning is limited, thus I taught English to better enrich the students' language skills so that they are able to thrive academically.

• Prepared and implemented weekly lesson plans for three classes (each a different age group) to meet the goals of the program
• Assessed over 50 students' progress and provided feedback to improve performance and establish academic success.
• Developed innovative lesson plans to engage students in English language learning both inside the classroom and through activities outdoors.
• Established classroom management boundaries to create safe and active environment for positive behavior among students
• Educated students on the basics of English grammar and conversational speaking to prepare them for the academic year.