CAD
Ahmer Abbas
Mechanical Engineer
Berlin
Summary
Dynamic Design and Sales Engineer with a proven track record at Ingenious Engineering Works, adept at building relationships and closing sales. Demonstrated expertise in providing tailored solutions that drive customer satisfaction and enhance operational efficiency. Strong communicator and problem-solver, committed to exceeding client expectations and fostering long-term partnerships.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Design and Sales Engineer
Ingenious Engineering Works
09.2021 - 02.2022
- Increased sales revenue by consistently meeting and exceeding sales targets through effective client presentations and product demonstrations.
- Gained customer acceptance by demonstrating cost reductions and operations improvements.
- Provided technical support to customers during pre-sales consultations, addressing concerns, and offering solutions tailored to their needs.
- Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
- Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
Call Center Representative
Mindbridge
01.2021 - 08.2021
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Internship Student
Millat Tractors
07.2019 - 10.2019
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
- Developed professional skills through hands-on experiences, including time management and effective communication.
Education
Master of Science - Engineering Management
IU Internationale Hochschule
Berlin, Germany 04.2001 -
Bachelor of Science - Mechanical Engineering
HITEC University, Taxila
Taxila, Pakistan 04.2001 -
Skills
Relationship building
Customer support
Organization skills
Team collaboration
Communication skills
Problem-solving abilities
Software
Solid Works
C
Timeline
Design and Sales Engineer
Ingenious Engineering Works
09.2021 - 02.2022
Call Center Representative
Mindbridge
01.2021 - 08.2021
Internship Student
Millat Tractors
07.2019 - 10.2019
Master of Science - Engineering Management
IU Internationale Hochschule
04.2001 -
Bachelor of Science - Mechanical Engineering
HITEC University, Taxila
04.2001 -
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