Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Ahmad  Irffan

Ahmad Irffan

Leuven

Summary

Dynamic IT Consultant with a proven track record working with multiple multisite global companies with Complex IT infra, specializing in Nutanix, Azure Cloud servicess, Citrix DaaS and infrastructure management. Expert in implementing CI/CD workflows and fostering collaboration across teams. Recognized for drastically reducing incidents by 75%, showcasing strong problem-solving skills and a commitment to excellence in service delivery.

Overview

15
15
years of professional experience
1
1
Certification

Work History

IT Consultant

Proconsultancy.be
11.2023 - Current

IT Consultant at Pluxee Belgium

  • At Pluxee Belgium worked as Consultant in Aqua team that is responsible for Salesforce, SAP and Genesys application.
  • I worked with devops team to manage the APIGateway, Microservices, CI/CD pipelines.
  • I also completed Citrix VDI migration project from Sodexo to Pluxee using Citrix cloud services & Netscaler
  • I worked on Azure Virtual Desktop build project and application hosting on Azure VDI.


Resident Consultant at Pfizer Puurs

  • Nutanix Infra management as Day2 Operation
  • Troubleshooting complex issue by digging in to Prism Central VMs,CVMs, dockers container, logs (APIs, Styx, Hercules, Jove etc).
  • Migration of work load to new Nutanix Clusters
  • Migrate from from Virtual Firewall to Nutanix Flow microsegmentation solution.
  • Optimize server automation using Nutanix CALM (selfservice) integrating with Ansible that triggers Blueprints, Playbooks and Runbook.
  • NC2 cluster on Azure Cloud that is hosting ICS servers and VDIs
  • Configure Network – Resource Group, vNets for PC and AOS, CIDR, DNS, BGP Gateway with effective BW, FlowGateway VMs


IT Consultant

Cleared Europe Services
10.2021 - 10.2023

Consultant at Euroclear Bank Belgium

  • Practicing Agile Method – (Epic>Feature>PBIs>Tasks), 10days sprint, with Daily Standups, Weekly Impediment, Refinement & Retro Meets. Analyze and Write new PBIs for sprints, QPs and Demands.
  • Reorganize Nutanix HCI cluster to separate work load in different cluster with not more than 25 node in cluster.
  • Liaising with VIS team for Nutanix LCM, Cluster Health Check, new cluster build for Citrix infrastructure.
  • Build New CVAD LTSR2203 from the start, SQL AOG DB, STF in Group, DDC in HA, FSlogix and Ivanti for user profile and Environment Mgmt,
  • Ivanti for user personalization and application control (MCS image update), SCCM to build task sequence to update image and manage End Points.
  • Implement Conditional Access for Vendor and Partner users on Netscaler with EPA using OPSWAT Edit & SAML auth
  • Assessment of existing infra at Hypervisor, Storage, Network, AV and CVAD level. Prepare report and submit recommendations, advocating those in Decision board meetings.
  • Bringing LBs from Infoblox to Netscaler, Configure GSLB with DNS View, SSL Profile to ensure A+ on SSLLabs, Integrate SAML, Unified AccessGateway for Enterprise Applications.
  • Worked on AzureDevops Release pipeline to support and maintain existing application.


IT Consultant at KBC Bank

  • Member of the team of Architects to upscale the current Citrix Environment up to 10 fold.
  • Implement Robust and Secure Citrix environment as per FSI (Banking Domain), compliant with PCI DSS.
  • Implement Contextual Access using NetScaler considering changing situation of user, device, & location.
  • Assessment of existing infra at Hypervisor, Storage, Network, AV and CVAD level. Prepare report and submit recommendations, advocating those in Decision board meetings.
  • Selection and POC of industry proven solutions – Citrix WEM, Citrix ShareFile, FSLogix.
  • Optimize the use of Citrix ADC – Configure GSLB with DNS View, Enable EPA using OPSWAT, SSL Profile to ensure A+ on SSLLabs, Integrate SAML, Unified AccessGateway for Enterprise Applications.
  • Used ansible using Nitro API to deploy NetScaler vpx.
  • Citrix servers in Azure, ARM template used to deploy Citrix servers.
  • Assisting Security Team to asses external facing Citrix URLs and secure, apply Applocker group policy to prevent Citrix escaping and dll hijacking.

Lead Consultant

Ericsson Global Services
12.2015 - 10.2021

IT Consultant at du telecom Dubai

  • Working in Team of Architects to designing and deploying new solutions using Kubernetes, API, Services, Image life cycle, containers, Image security, enterprise registry, CI/CD Pipeline in Hybrid Deployment (Public & Private).
  • Citrix Daas migration and build projects on Citrix Cloud with Netscaler as Public Access Gateway.
  • Design/Migrations strategies of monolithic applications towards microservices and service mesh using Istio.
  • Administration of Citrix Cloud, VMware Cloud Technologies / RED HAT OpenStack / RED HAT Open Shift,Azure, Nutanix HCI.
  • IT Transformations from legacy to new setup
    All kind of migrations (HW, SW, Compute, Storage, Hypervisors, OS, DB etc.).
  • Working Closely with Greenfield/Brownfield Team for Migrations and new Deployments.
  • Providing Planning and design guidelines to our Service OPS Team to extend and upgrade existing Infra (HW, SW, OS, DB, and Licensing).
  • Validate the Requirements based on the Sourcing Procedure (RFP/RFI/Business case or justification, Detailed PIP, Design Document).
  • Identify training requirement for new product/solution.
  • Physical site validation to ensure the outcome is as per the business requirement and EITC(DU) standards.
  • Secure Security Approval with Vulnerability benchmarking and Security findings.
  • Acceptance Entry and Exist Criteria.
  • Developed program schedules and monitored milestones, managing production flow to guide.


IT Consultant

TechChallenges SA
02.2015 - 12.2015

Consultant at TechChallenges Saudi Arabia

  • Write and review customer solution documents, RFP response, and Review cost estimates for project planning and customer adaptations.
  • Created service level agreement for IT operational functions and help desk operations.Effective & Successful proof of Concepts (POCs) implementation of Citrix, VMware and Nutanix products.
  • Drive Business and Service Layer development with the customer by finding new opportunities based on expanding existing solutions as well as creating new ones.

Senior Consultant

HCL Technologies
01.2014 - 02.2015

· As Consultant presented solutions on long pending and nagging issues.

· Drastically (75%) reduced incident reported for Citrix environment.

· Citrix environment assessment/review and implementation of best practices.

· Lead team of Citrix Engineers, mentor them to be able to handle complex issues while liaising with different teams.

· Worked as Project Manager for Continuous Service Improvement Project working in parallel with Service Delivery Manager and reporting to Account General Manager.

· Worked in Citrix 6.5 to 7.5 migration

Onsite Experience: 1 Month in UK Leeds

Senior Engineer & Project Manager

Ericsson India
08.2010 - 01.2014

As EUC specialist worked in close co-ordination with Project Managers, Solution Architects, Delivery Managers/Heads and Process Quality Managers for Citrix Infrastructure and VMware infrastructure design, review, capacity and stability.

EUC (End User Computing) Specialist,

· Administration of Citrix Infrastructure on ESX 4, Managing Citrix Netscaler for Access Gateway, service monitoring and load balancing, Netscaler High Availability Pair.

· Password Manager for Single Sign On.

· Creating/Managing and configuring Virtual Machines using vcenter and ESX CLI commands, Clone and Templates, managing Virtual Machine migration and Snapshots.

· Administration of NetApp Storage via DFM, LUN creation and using it storage in VMware ESX.

Value Add & Achievements,

· Completed MSDP work transfer project (OJT - 3 months) from Poland to India

· Received Service Excellence award in MSDP 2nd LA Server Operations team,

· Received Ericsson ACE AWARD in Year 2011,

Contributed As IT PM for Telecomm Transformation Projects:

Contributed as Global Transition Manager in GTT (Global Transition and Transformation) team.

GTT team was one of the reputed team working closely with VPs, Directors and CTOs to decide on organization directions and strategies.

On Site Experience:

3 Months in Poland,2 Weeks in Lebanon,1 Week in Dubai,1 Week in Croatia,

Education

Bachelor of Technology - Electronics And Telecommunication

Raj Kumar Goel Institute of Technologoy
Ghaziabad, UP, India
11-2007

Skills

  • Experience with Azure DevOps and Kubernetes management
  • Istio service mesh administration
  • Implementing CI/CD workflows through GitLab and Jenkins
  • OpenShift platform management
  • Nutanix infrastructure management
  • Citrix DaaS specialist
  • Proficient in Citrix Netscaler management
  • Device management with Intune
  • Experience with Ivanti solutions
  • FSLogix implementation
  • Kubernetes orchestration
  • Experience with YAML syntax

Certification

  • Istio Certified AdministratorTraining completed
  • Kubernetes Administrator training
  • Kubernetes and Cloud Native Associate
  • Openshift Administrator EX280

Timeline

IT Consultant

Proconsultancy.be
11.2023 - Current

IT Consultant

Cleared Europe Services
10.2021 - 10.2023

Lead Consultant

Ericsson Global Services
12.2015 - 10.2021

IT Consultant

TechChallenges SA
02.2015 - 12.2015

Senior Consultant

HCL Technologies
01.2014 - 02.2015

Senior Engineer & Project Manager

Ericsson India
08.2010 - 01.2014

Bachelor of Technology - Electronics And Telecommunication

Raj Kumar Goel Institute of Technologoy
Ahmad Irffan