AHLAM HAJI
Antwerp
Summary
I have already set goals for my self that I will work to achieve in anything that I want and I always had a passion for medicine and helping people. The medical field needs honest and close communication with people of all backgrounds, and this has built to a great extent, my ability to be fluid with people. Responsible in provide customer support to clients needing assistance with service plans. Researched inquiries, answered questions and offered solutions to resolve issues. Considered valuable team player with great organizational skills.
Overview
3
3
years of professional experience
Work History
Online Customer Service Consultant
ARCE
11.2023 - 04.2024
Immigration and E-Visa Support
Customer support
INSURANCE AGENCY LTD.
04.2021 - 08.2021
- To address customer issues and resolve them in a timely and efficient manners
- Ensure that all valid customer concerns are being dealt with immediately
- Support reps interact with customers on variety of channels such as phone, emails
Customer support
Malshield,LLC.
11.2020 - 01.2021
- Understand our ideal customers and how they related to our product
- Promoting the organization
- Maintaining customer relationships for retention
Education
No Degree - Medicine
Sumy Start University
Sumy Oblast Ukrainę09.2024
Certificate - Introduction And Interaction To Customer Service
Coursera Online Course
Carlifonia 94041,USA05.2024
Skills
- Fast learner
- Time management
- Communication
- Customer service
Languages
English
Swahili
Russia
Hobbies and Interests
- Photography
- Watching movies
- Reading novels
- Travelling
- Cooking
Timeline
Online Customer Service Consultant
ARCE
11.2023 - 04.2024
Customer support
INSURANCE AGENCY LTD.
04.2021 - 08.2021
Customer support
Malshield,LLC.
11.2020 - 01.2021
No Degree - Medicine
Sumy Start University
Certificate - Introduction And Interaction To Customer Service
Coursera Online Course
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