AGKELIKI ANDRIKOU
TILBURG
Summary
Motivated and customer-oriented professional with multilingual proficiency in Greek, English (B1), and Dutch (B1). Experienced in customer service, problem-solving, and administrative support. Strong background in healthcare, logistics, and retail management, with excellent communication and digital skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Healthcare Assistant
T-Heem Zorgcentrum
03.2024 - 03.2025
- Assisted patients with medical and personal care needs.
- Maintained detailed records and documentation of patient progress.
- Provided emotional support and communication with families.
Customer Service & Logistics Assistant
Andrikou Patisserie
01.2016 - 01.2021
- Managed customer interactions, ensuring high-quality service and satisfaction.
- Processed transactions and handled cash register operations.
- Utilized electronic platforms for delivery services and order management.
- Supervised inventory and supply chain logistics to maintain stock availability.
- Coordinated store opening and closing procedures to ensure security and efficiency.
Delivery
EFOOD DELIVERY
02.2021 - 08.2023
- Provided excellent customer service by ensuring timely and accurate deliveries.
- Managed online orders and optimized delivery routes.
- Developed strong problem-solving skills by handling real-time customer requests.
Education
Master of Science - Criminology
E-Campus University
ITALY12-2024
Bachelor of Science - Bachelor’s in Nursing
University of Patras
PATRAS04-2023
Skills
- Languages: Greek (Native), English (B1), Dutch (B1)
- Customer Support & Communication
- Problem Solving & Conflict Resolution
- Data Entry & Administrative Tasks
- Technical Skills: ECDL Certified (MS Office), SPSS, Power BI
- Time Management & Organization
- Teamwork & Adaptability
Certification
(Basic Life Support (BLS) Certification
(Electronic data interchange)EDI
Languages
English
Intermediate (B1)
Dutch
Intermediate (B1)
Timeline
Healthcare Assistant
T-Heem Zorgcentrum
03.2024 - 03.2025
Delivery
EFOOD DELIVERY
02.2021 - 08.2023
Customer Service & Logistics Assistant
Andrikou Patisserie
01.2016 - 01.2021
Master of Science - Criminology
E-Campus University
Bachelor of Science - Bachelor’s in Nursing
University of Patras
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