Afana Bella Dieudonne

• Encourage union involvement among immigrant workers through regular consultations, information and awareness workshops, and feedback sessions. Especially in large slums of Foggia where more than 10,000 migrant workers live and work in inhumane conditions and are mostly exploited by criminal organizations.
• Provided advice during recruitment and dismissal processes and ensured that fair practices were respected.
• Provided advice on employment legislation to avoid legal complications.
• Awareness raising on labor legislation with emphasis on rights and duties of immigrant workers employed in agri-food sector.
• Improved employee morale by organising regular team-building events.
• Supported members during disciplinary proceedings, ensuring fair treatment throughout process.

• Staff satisfaction achieved through implementation of employee development programs (40 employees)
• Enhanced recruitment processes for improved talent acquisition.
• Developed company culture with regular staff engagement activities.
• Maintained legal compliance to avoid penalties and sanctions.
• Facilitated grievance resolution with professional mediation techniques.
• Ensured employees' well-being through effective welfare policies implementation.
• Managed full recruitment lifecycle of job adverts, applicant vetting and new employee onboarding.
• Eliminated discrimination and harassment risks by investigating internal allegations and implementing corrective actions.
• Advised line managers on correct disciplinary procedures for compliant issue resolution.

• Contribute to implementation of educational and service reforms, to increase academic standards and promote socio-academic inclusion. With particular attention to asylum-seeking and refugee students for inclusive University.
• Established office procedural support and guidance for foreign students to social and academic integration.
• Increase number of refugee students by 200% in 3 years of activity

• Increased overall operational efficiency by implementing new management strategies.
• Defined company direction through careful strategic planning.
• Maintained organisational compliance with applicable legislation and regulations.
• Facilitated group activities to encourage social interaction and personal development.

Consulting and design activities aimed at activating a large social innovation laboratory, which allows to respond to critical problems and challenges posed by increasing migratory pressure in terms of integration of non-European citizens.

• Delivered informative presentations on immigration policies, raising community awareness.
• Prepared detailed reports outlining case progressions for review by senior advisors.
• At regional level have managed to support and empower 15 migrant associations

• Managed acquisition of new books, diversifying library's collection.
• Ensured efficient service with meticulous record-keeping tasks.
• Assisted in reference inquiries resulting in improved customer satisfaction levels.
• Streamlined check-in and check-out process for better user experience.
• Repaired or replaced damaged items to maintain continuity of service.
• Welcome, guide and serve around 100 users daily.