Heidi Müller
Schoten
Summary
Dynamic individual with hands-on experience in drug development, patient advocacy and patient engagement.
A talent for navigating challenges in a constantly changing environment. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Head of Patient Advocacy
Galapagos N.V.
02.2024 - Current
- Leads a strong and cohesive team of Patient Advocacy Leaders and Patient Advocacy Officer
- Co-chairs the Galapagos Patient Engagement Council and a cross functional team. This with the ambition to engage systematically with patients across the medicines lifecycle
- Oversees patient voice projects in immunology and oncology, including rare diseases
- Ad hoc member of the Clinical Development Team
- Strategic patient-focused leader
- Cultural and organizational change leader with agility and creativity
- Results and value driven, with a strong sense of personal accountability
Head of Site and Patient Engagement
Galapagos N.V.
02.2020 - 02.2024
- Defined and implemented strategies to drive long term site and patient engagement in clinical trials, as well as in all aspects cross the drug life cycle
- Built partnerships with Patient Organizations
- Lead a team of Site and Patient Engagement Leaders as well as a ICF business owner, who implement the above strategies cross our portfolio
- Designed a patient engagement measurement framework
- Co-creatde the Galapagos sustainability framework with focus on patients and diversity in clinical trials
- Member of the Galapagos Patient Engagement Council
- Business owner of the Galapagos Clinical Trials Portal
- (Co)-lead several working groups to design new ways of working
Director, Global Patient Engagement Strategy
Johnson & Johnson
01.2018 - 02.2020
- Designed and implemented patient engagement strategies for Global Clinical Operations and throughout the drug life cycle
- Implemented the principles of Good Participatory Practice (GPP) into the HIV vaccine development program
- Rolled out the study participant experience survey
- Responsible for internal and external patient engagement communications
CTM Functional Manager Infectious Diseases and Vaccines
Johnson & Johnson
05.2016 - 12.2017
- Operational leadership to a team of >30 professionals consisting of Clinical Trial Managers and support staff
- Process design and improvement initiatives
GCDO Program Leader Infectious Diseases and Vaccines
Johnson & Johnson
01.2008 - 04.2016
- Operational development program oversight for Hepatitis C and the HIV vaccine
- Line management of Global Clinical Trial Managers
- Process improvement initiatives
Clinical Trial Leader Manager Infectious Diseases
Johnson & Johnson
01.2005 - 01.2008
- People leader for a team of Clinical Trial Leaders/ Assistants (8-10 Direct reports)
- Process improvement initiatives
Clinical Trial Start-up and Recruitment Expert
Tibotec
01.2005 - 12.2005
- Coaching of study teams in start-up
- Process design
Clinical Trial Leader HIV trials
Tibotec
01.2002 - 01.2005
- Project management of clinical trials
- Development of new processes
- Partnership with umbrella patient organizations in US and Europe
Business Manager Product Development, Belgium
Quintiles
01.2001 - 12.2001
- Sales and account management of customer based Clinical Research Associates (CRAs), incl
- Selection and line management of a team of 16 CRAs
Global Clinical Trainer
Innovex/ Quintiles
01.1997 - 12.2001
- Design and delivery of clinical operations training courses for internal and external customers (GCP, technical skills, project management skills, soft skills)
Senior Clinical Research Associate
Innovex
01.1996 - 12.1997
- Monitoring of phase lll trials from start-up till close-out
Clinical Research Associate
Knoll/ BASF
01.1993 - 12.1996
- Monitoring of phase ll, lll and lV trials
ICU Nurse
Sint Camillus hospital
01.1986 - 12.1993
- Nursing at intensive care unit
Nurse
Sint Erasmus hospital
01.1985 - 12.1986
- Nursing at post-surgery department
Education
Master of Science - Healthcare Management
Free University Brussels VUB
BrusselsBachelor of Science - Nursing
Sint Berlindis
AntwerpSkills
- Strategic thinking with internal and external focus
- Multi stakeholder management across the medicines lifecycle at senior level
- Change management
- Deep understanding of regulatory and compliance framework
- Builds strong, cohesive teams
- Diversity in clinical trials
- Problem-solving
- Intellectual curiosity
Certification
Intensive Care Nursing
Good Participatory Practice
Process Excellence - green belt
Training and development
ICH GCP
First Line Leader
Leaders developing Leaders
PEPAL Uganda 6 month leadership assignment
EFPIL Energy for Performance in Life
Women Leadership SOFIA program
Thinking Environment
Myers-Briggs Type Indicator & Insights
Process Excellence – Green Belt
HIV, HIV prevention, Hepatitis C, vaccines, immunology, oncology, cell & gene therapy
Affiliations
- Patient Focused Medicines Development
Languages
Dutch
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Advanced (C1)
German
Advanced (C1)
Timeline
Head of Patient Advocacy
Galapagos N.V.
02.2024 - Current
Head of Site and Patient Engagement
Galapagos N.V.
02.2020 - 02.2024
Director, Global Patient Engagement Strategy
Johnson & Johnson
01.2018 - 02.2020
CTM Functional Manager Infectious Diseases and Vaccines
Johnson & Johnson
05.2016 - 12.2017
GCDO Program Leader Infectious Diseases and Vaccines
Johnson & Johnson
01.2008 - 04.2016
Clinical Trial Leader Manager Infectious Diseases
Johnson & Johnson
01.2005 - 01.2008
Clinical Trial Start-up and Recruitment Expert
Tibotec
01.2005 - 12.2005
Clinical Trial Leader HIV trials
Tibotec
01.2002 - 01.2005
Business Manager Product Development, Belgium
Quintiles
01.2001 - 12.2001
Global Clinical Trainer
Innovex/ Quintiles
01.1997 - 12.2001
Senior Clinical Research Associate
Innovex
01.1996 - 12.1997
Clinical Research Associate
Knoll/ BASF
01.1993 - 12.1996
ICU Nurse
Sint Camillus hospital
01.1986 - 12.1993
Nurse
Sint Erasmus hospital
01.1985 - 12.1986
Master of Science - Healthcare Management
Free University Brussels VUB
Bachelor of Science - Nursing
Sint Berlindis
Similar Profiles
Nick VandeghinsteNick Vandeghinste
Project Leader Immunology at GalapagosProject Leader Immunology at Galapagos
Max HoegenauerMax Hoegenauer
QMS Summer Student at GalapagosQMS Summer Student at Galapagos
Liandro J. S. Fernandez RiosLiandro J. S. Fernandez Rios
Warranty Specialist at A&F Motors N.V / The Freedom Machines N.VWarranty Specialist at A&F Motors N.V / The Freedom Machines N.V